AutoNation Ford Tustin

I had a very comfortable and enjoyable experience at Power Ford in Tustin. Kemick is very friendly and helpful, and tries to give you exactly what you are looking for. I ordered a very specific vehicle Power Ford in Tustin. Kemick is very friendly and helpful, and tries to give you exactly what you are looking for. I ordered a very specific vehicle and Kemick was very didicated to delivering the exact vehicle I wanted. More

The buying experience was simply the best. The communication was simple and genuine, the treatment was respectful and the attention to detail was much appreciated. I can't remember a vehicle purc communication was simple and genuine, the treatment was respectful and the attention to detail was much appreciated. I can't remember a vehicle purchase that went more smooth and was as amicable as this one was. I will not only recommend Power Ford of Tustin to my friends and family, but to my clients, as well. More

Aaron was helpful when it came to buying my new car. I came in for a used one but after looking at the new ones with fair pricing and we decided to go that way. There was no pressure and we walked away bu came in for a used one but after looking at the new ones with fair pricing and we decided to go that way. There was no pressure and we walked away but came back an hour later to purchase the car. Love the car! More

Aaron,Mitch and the rest of the Power Ford sales team was Aaron,Mitch and the rest of the Power Ford sales team was very professional and courteous during the purchase of our new vehicle.My wife and I rush Aaron,Mitch and the rest of the Power Ford sales team was very professional and courteous during the purchase of our new vehicle.My wife and I rushed the deal because of previous engagement we had to attend too and they quickly closed the deal.Not to mention,not only did they top off the gas tank(standard procedure)but gave my wife her first fill up on the house over a week later.Thanks Aaron,Mitch and the rest of the Power Ford sales team. More

Needed a new car and dreaded having to go through the whole sales process. I met Aaron Schley who helped me find the right car, gave me a good deal with lots of extras, and no pressure which for me was whole sales process. I met Aaron Schley who helped me find the right car, gave me a good deal with lots of extras, and no pressure which for me was the best part of all. You don't want to have someone all over you trying to sell you. I ended up buying the right car, for the right price and the deal/car sold itself. I had to wait to receive some money from my credit union and the dealer was very accommodating. I have recommended Aaron to several people. Love my new Ford Explorer. More

my experience with Erikk was great I will now purchase all my trucks from internet sales for personal and business they were all fair and easy to deal with. all my trucks from internet sales for personal and business they were all fair and easy to deal with. More

I met with Brandon Sedgwick after trading a couple of emails with him and several Ford dealers in the local area. Went in and met face to face with Brandon and was delighted to not get the same old pushy emails with him and several Ford dealers in the local area. Went in and met face to face with Brandon and was delighted to not get the same old pushy aggressive sales personality that I have come to expect when purchasing a vehicle. He was down to earth, honest in his answers to my questions and let me decide what was best for me instead of what was best for them. Brandon asked me what I wanted in the vehicle, what I expected for my trade-in and then got me almost exactly what I needed. It was a real pleasure working with Brandon and driving off in my new 2012 Fusion. This is one of the first times that I haven't had that dreary buyers remorse feeling the next day and week. I couldn't be happier with my experience there. More

I arrived a little late for my appt and Joe said the 2 cars ahead of me would be served first. I said they probably didn't have an appt and he ridiculously stated"let's go ask them" I waited where I was, cars ahead of me would be served first. I said they probably didn't have an appt and he ridiculously stated"let's go ask them" I waited where I was, and no, they didn't have appointments, so he waved me over to my car. As he started my paperwork, he actually said "if you had an appt you should have been on time. Why were you late?" I was shocked and said that's not good customer service and it would be reflected on his survey. He then stated that he would not assist me and told me to go to the other service advisor. I waited to inform the service manager, but he was nowhere to be found. I've owned Fords for over 25 years and never been treated so rudely. I will not do business with them, and do not recommend using their service dept. More

I had a scheduled visit with Mike (Internet sales), but he didn't come in the day of our appointment. Aaron was kind enough to help me through the process. I had come in with set expectations that I felt he didn't come in the day of our appointment. Aaron was kind enough to help me through the process. I had come in with set expectations that I felt I received from Mike specific to price and Aaron did his very best to acheive my expectations. Aaron listened to my concerns about having to come in on my vacation with an appointment only to know that my scheduled appointment wasn't going to happen with whom I thought I was meeting with. I already knew what I wanted and the price I wanted to pay. I didn't get the car at the exact price I wanted, but Aaron got the Sales Manager involved to get the price close enough for us to make a deal. He was very plesent to work with and was very concerned that I walked out satisfied. I would be happy to work with Aaron again. I would caution the Internet Sales team from setting expectations prior to an appointment, because I was dissappointed to learn that I wasn't meeting with the person I talked to on the phone. And then had to learn that the price I thought I would walk out with--couldn't be worked out. If an appointment is set up--then there should be no waiting time for pricing, finance, etc. If it's first come--first serve...then don't set up appointments. More

my only coment is that they need to offer a better waiting area,when you have to sing pappers is a lot time with no refreshments. waiting area,when you have to sing pappers is a lot time with no refreshments. More