AutoNation Ford Tustin

Thank you Bella for the great Customer Service. Was very helpful and professional. Went for an oil change.Definitely would return back for great service. helpful and professional. Went for an oil change.Definitely would return back for great service. More

Fast service. Christian was super friendly and helpful. Came in for a recall and broken windshield. It was all done in about 24 hours. Also xxxx off a low tire pressure light at no charge. Came in for a recall and broken windshield. It was all done in about 24 hours. Also xxxx off a low tire pressure light at no charge. More

My guys jose and Zachary took great care of me. No attempt at upcharge. Delivered the 2021 f150. Saved me an8 he drive. See less transaction. Love the truck attempt at upcharge. Delivered the 2021 f150. Saved me an8 he drive. See less transaction. Love the truck More

Took my Ford in on July 6th. after failing inspection with multi point errors, engine light on, and needed oil change light on. On July 23 I got my car back with engine light and oil needed change still with multi point errors, engine light on, and needed oil change light on. On July 23 I got my car back with engine light and oil needed change still on. A new wire harness was in stalled and was told a PCM part was on back order. Still waiting for the PCM part. DMV inspection is due on August 20th. Ernie Traficante. More

Received excellent work from Christian to service my Ford Edge Sport! Autonation is fortunate to him on staff. Edge Sport! Autonation is fortunate to him on staff. More

Had a great car buying experience. AJ was an excellent in getting my truck dialed in and delivered to me as I was unable to pick it up at the dealership. Christian was also very helpful in the process as wel getting my truck dialed in and delivered to me as I was unable to pick it up at the dealership. Christian was also very helpful in the process as well. The fact that AJ was willing to go above and beyond to personally deliver the truck to me speaks volumes about the level of customer service at Auto Nation. Additionally, he followed up with me to make sure I had all my questions answered about the vehicle. 5/5 stars! More

Daniel was professional, courteous and knowledgeable.He Daniel was professional, courteous and knowledgeable. He is an asset to your service department. Daniel was professional, courteous and knowledgeable. He is an asset to your service department. More

Hard to make appt but service rep, Andrew did an excellent job taking care of my request. excellent job taking care of my request. More

Christian, the tech who did assist me was amazing. But when I pulled up no other associates were there. Waited 15 minutes for any recognition. when I pulled up no other associates were there. Waited 15 minutes for any recognition. More

July 26 2021I took my 2012 Ford Mustang in to the Tustin July 26 2021 I took my 2012 Ford Mustang in to the Tustin Ford Dealership for the first time just to have them make me a new key. They told me it was July 26 2021 I took my 2012 Ford Mustang in to the Tustin Ford Dealership for the first time just to have them make me a new key. They told me it was going to cost me $260 they also said there was some recalls ok so I left my car with them the service writer call me said the car was ready.. I had my daughter pick the car up and they charged her $295 with know Explanation he then told my daughter that there was a oil leak it needed a battery and several other things he tried to sell us on .. so I took my car to my mechanic and he check the car said it was fine … remember I just went in just for one key .. wow this place is super shady stay alway from this place More