AutoNation Ford Tustin

Israel made himself available for all my questions as I was making the decision to purchase my 2019 Infiniti Q50. He providied a pressure-free environment and was willing to be patient as I got everything was making the decision to purchase my 2019 Infiniti Q50. He providied a pressure-free environment and was willing to be patient as I got everything in order on my end. Very happy with my experience overall. More

My adviser was Tony he did a decent job my car was their for over two weeks. It was a little of me hassling him to get the rental. I did have to call the manger for me to get a response for an update. All i for over two weeks. It was a little of me hassling him to get the rental. I did have to call the manger for me to get a response for an update. All in all they did fix everything on the car that needed to be done. More

Great service! Andrew got back to me quickly and gave me 15% off for having to wait when I dropped car off. 15% off for having to wait when I dropped car off. More

They are always quick, thorough and give me my truck back clean and ready to go. clean and ready to go. More

Andrew provided great communication and service on my repair. I will use this dealer again. repair. I will use this dealer again. More

Thanks to Sean Sunay for his excellent service. Our whole experience start to finish was excellent. whole experience start to finish was excellent. More

Every experience is a superior one because of Bob Silff. He gives amazing service. The best. He gives amazing service. The best. More

Alex in sales was awesome!!! Bob the manager and Chris in finance, both were super nice and professional. The whole experience was great! Actually best experience My son and I have had at a dealership. Al in finance, both were super nice and professional. The whole experience was great! Actually best experience My son and I have had at a dealership. Alex checked with me tge next day to see how my new car was doing and if I needed anything. Awesome follow up. More

Christian the service rep was friendly, attentive, and helpful. My car was finished within the time frame he told me and no major issues. Also got a car wash so that is a plus. Thank you. helpful. My car was finished within the time frame he told me and no major issues. Also got a car wash so that is a plus. Thank you. More

Horrible experience. Took car in and asked for estimate to repair passenger interior door handle as it wouldn’t spring back into place preventing foot to lock using key fob button. I told them I thought sp to repair passenger interior door handle as it wouldn’t spring back into place preventing foot to lock using key fob button. I told them I thought spring was broken in handle. They estimated almost $400 to fix. Also asked for estimate to fix center counsel air vents as both had been pushed in out of place. They again estimated around $400 to fix - broken tabs. As getting ready to sell, I said no thanks. They charged me $200 for giving me an estimate!!! xxx!!!! I bought the door handle on line for $17. Found YouTube videos for replacing, as well as one for removing panel to get to air vents - 2 screws. They had slipped out of the tabs but all parts ok. Snapped back together, replaced handle as it was a broken spring like I told them. Took me about 1 hour of time and $17. Of course plus the ripoff of $200 for just putting an estimate together!!! Thank More