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AutoNation Ford Tustin
Tustin, CA
1,160 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,160 reviews
September 21, 2021
They were easy to work with and very accommodating. Our salesperson, Pouya, came to sell us our car on his day off. I had previously met with him about 6 weeks before and I never felt pressured or bothered salesperson, Pouya, came to sell us our car on his day off. I had previously met with him about 6 weeks before and I never felt pressured or bothered. He went above and beyond to get me all the information I needed to make an informed purchase. More
by noelgrassy
Employees Worked With
Pouya Pirouzfar
September 20, 2021
The Service Advisor Christian was excellent. He was easy to communicate with and pleasant. Making an appointment was another matter. I have been taking my car in to this dealership since I bought it five to communicate with and pleasant. Making an appointment was another matter. I have been taking my car in to this dealership since I bought it five years ago but the computer program didn't recognize my telephone number. When I called the number was for sales and they had no way of transferring the call to the service dept. More
by csmith
Employees Worked With
NONE
September 20, 2021
My experience with service at this location is normally very good. My last visit had a mixed result. I scheduled my appointment online and listed the items I wanted addressed. The service rep. called and s very good. My last visit had a mixed result. I scheduled my appointment online and listed the items I wanted addressed. The service rep. called and said it was time for the 90,000 mile maintenance. I said okay, assuming that my other issues would be addressed, specifically the fact that my mirror and seat controls were not working. When I got the car back, I did not immediately try out the controls. It was the only the next day when I realized they hadn’t been fixed. I tried texting and calling the service rep. about the controls not being fixed. I have yet to hear from him. I have been a loyal customer since 1995 with several different Ford cars. I would expect a little more outreach. More
by tomcheck
Employees Worked With
Daniel
