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AutoNation Ford Tustin

Tustin, CA

4.6
1,147 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,147 reviews

September 18, 2021

Bob is just the very best he always calls me to update me on my F-150 More

by Tallman392000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in service
Sep 25, 2021 -

AutoNation Ford Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 18, 2021

Thank you Bob for helping me out with my car. You took away the stress with dealing with car issues. More

by fsnyder
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Blanchard
Sep 24, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bob here at AutoNation Ford Tustin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

Usually Service Department always keeps me updated, I had to call in twice for information this time. More

by Chaffin5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe her name was Gabriella
Sep 25, 2021 -

AutoNation Ford Tustin responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

September 16, 2021

Every time I go in for service on my Ford Focus 2014 Bob Selff I very helpful, he is great! More

by Yesi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Sep 18, 2021 -

AutoNation Ford Tustin responded

Yesi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Tustin

September 15, 2021

The staff was very courteous and helpful. Car was completed on time as promised. Waiting area was nice and clean. More

by btnguyenpdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Blanchard
Sep 18, 2021 -

AutoNation Ford Tustin responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at AutoNation Ford Tustin!

September 14, 2021

This was a great experience. Christian was courteous and very helpful. He was promptly able to find the issue with the tires. More

by atish bokil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christian kirk
Sep 15, 2021 -

AutoNation Ford Tustin responded

Hello Atish, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2021

I went on a Friday morning so it was pretty busy, but Christian was great, he personable, helpful and got my car in and out quickly! More

by kassey
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 15, 2021 -

AutoNation Ford Tustin responded

Hello Kassey, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2021

Horrible experience. This place is a rip off. I’m not sure they tell the truth either or work things out in your benefit. They are more about money gauging! Brought my car in a few weeks ago for service. More

by Geeta527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bella
Sep 15, 2021 -

AutoNation Ford Tustin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Tustin take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact to us at (877) 357-5524 to discuss what we can do to help.

September 10, 2021

Pague mucho dinero para dos cambio de aceite al año ese famoso seguro solo cubre simple cambios de aceite. Un robo. Compre ese carro el precio era de 16.000 más los intereses llegare a pagar $32.000 un rob More

by marcori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hablo de la compania
Sep 15, 2021 -

AutoNation Ford Tustin responded

Hola Marcori, gracias por informarnos sobre este asunto. Nos gustaría tener la oportunidad de compensarlo, de modo que, si está dispuesto, comuníquese con nuestro Gerente General al (877) 357-5524. Esperamos saber de usted.

September 08, 2021

I have been coming to this leadership since 2020 and never had any issue with them and this time I had a Great Customer service , the car was ready within promised time More

by abe.dashti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bella's Customer service was great
Sep 09, 2021 -

AutoNation Ford Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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