AutoNation Ford Tustin

She never answer the phone, never returned phone messages and never did anything to my car in 14 days. Her manager didn’t seem to care either so I got my car back and took my business else where. and never did anything to my car in 14 days. Her manager didn’t seem to care either so I got my car back and took my business else where. More

We had a great experience buying our expedition from AutoNation Tustin. All the employees we dealt with, went out of their way to assist us. They were all very knowledgeable and answered all of our ques AutoNation Tustin. All the employees we dealt with, went out of their way to assist us. They were all very knowledgeable and answered all of our questions. Our salesman was Pouya and he was great opening any car we wanted to see and was able to answer all of our questions. He made us very comfortable making this purchase.. More

They were dishonest and I would not recommend them to anyone. Said the car was inspected (needed a $800 brake job), when I pointed out the problem during the 5 day return window they kept the car for for anyone. Said the car was inspected (needed a $800 brake job), when I pointed out the problem during the 5 day return window they kept the car for for 5 days and did not offer a rental. Instead of fixing the brakes right (needed new rear drums because the old ones could not be turned) they just slapped on new pads. This dealership is no better than buying private party. Don't trust a word they say. More

Very good service. Tony was very courteous and professional. My truck was ready on time. Tony was unavailable when I arrived to pick it up but another service rep quickly processed my paperwork an professional. My truck was ready on time. Tony was unavailable when I arrived to pick it up but another service rep quickly processed my paperwork and I was on my way. More

This was one of the easiest car buying experiences my husband and I have ever had! Our sales man, Pouya was so informative and everything was absolutely seemless! Could not recommend autonation Ford or t husband and I have ever had! Our sales man, Pouya was so informative and everything was absolutely seemless! Could not recommend autonation Ford or their team more! Thank you Pouya and Bob! More

I am very pleased with the service. I have a lot of anxiety about auto related services but they were so kind and helpful. All the services were excellent anxiety about auto related services but they were so kind and helpful. All the services were excellent More

Made an appt, went in with a blank check and no timeline and this dealership still managed to make it a bad experience. Completely unorganized, off schedule, and incomplete work. Made me go figure out what and this dealership still managed to make it a bad experience. Completely unorganized, off schedule, and incomplete work. Made me go figure out what (stock) parts I needed on my own. With all the ways business have evolved, how are dealerships still so terrible? More

The process with AutoNation was excellent. Dylan, Robert and the entire team were patient while I changed what I was looking for, helped me find the right truck and didn't play any games. We brought our own and the entire team were patient while I changed what I was looking for, helped me find the right truck and didn't play any games. We brought our own financing and the dealer was never pushy, finance was pleasant. Dylan drove 85 miles each way, in traffic, on a holiday weekend to get the truck from a sister store. More

They really deliver on what they say. Bob Selff has been my go to guy for the past couple visits. I really appreciate his responsiveness and good attitude. my go to guy for the past couple visits. I really appreciate his responsiveness and good attitude. More