AutoNation Ford Tustin

My favorite dealership! It was my first time servicing my bronco sport and the whole process was so easy and I was communicated with the whole time. Todd was wonderful and m It was my first time servicing my bronco sport and the whole process was so easy and I was communicated with the whole time. Todd was wonderful and made my first experience here great! Thank you Todd for going above and beyond! More

DJ was my service representative and he is amazing. He reviewed with me what services my car has had and what was needed. He took time to show me that my tires were in the yellow zone and gave me a gre He reviewed with me what services my car has had and what was needed. He took time to show me that my tires were in the yellow zone and gave me a great deal on new tires since we were driving my car to Colorado to give to my granddaughter. I have used AutoNation for many years and have never been disappointed. More

I have had my F150 serviced at Auto Nation Ford in Tustin since I purchased the car new. The service department has always done a great job. Bob Selff is the best service writer ever. He is very knowledgeabl since I purchased the car new. The service department has always done a great job. Bob Selff is the best service writer ever. He is very knowledgeable and always gets the car done when promised. Great dealership because they have great people. More

I was able to get my car fixed. It took the time as stated by my agent, Mark. I thought the cost of $2000+ was too much for installing my latch on my hatchback on my 2002 Mercury It took the time as stated by my agent, Mark. I thought the cost of $2000+ was too much for installing my latch on my hatchback on my 2002 Mercury Sable Wagon. You charged 899,91 for the latch! And 850 for labor! Not reasonable. More

The car was advertised as manufacturer certified. When I originally called, the salesman informed me that it still had the manufacturer's warranty which would expire at the end of 2026. We went dow When I originally called, the salesman informed me that it still had the manufacturer's warranty which would expire at the end of 2026. We went down and looked at the car, asked again about the warranty, and the salesman confirmed that it only had a 90 day or 4,000 mile warranty, and apologized for his original misstatement. He did let us know he had only been there less than 2 months. Since the salesman was new, there were several questions I asked him that he did not know the answer, and had to go talk to his manager, who was busy with other salesmen, therefore the entire process took longer than it should have. They would not budge at all on the sales price, even though the car was priced higher than the Kelley Blue Book fair market price, and we had only asked for a $300 reduction to come closer to the fair market price. And they would not replace the driver's side exterior door latch, which part of it was missing. I also asked that the car be detailed, including polish and wax, before we picked it up as there were quite a few small scratches in the paint all around the car. This did not happen. They had washed the car, but obviously not polished out the scratches or waxed it. We had to wait an additional 45 minutes while they did the work. They did throw in the first oil change. I can understand there is a learning curve with being new, but it did extend the length of time we were there, along with the car not being ready as we had requested. More

I bought a 2026 Mach E and have loved everything about it. Working with Vlad at Autonation Tustin Ford was great. He worked with me throughout the week talking through options, pricing, always having an o it. Working with Vlad at Autonation Tustin Ford was great. He worked with me throughout the week talking through options, pricing, always having an open line for whatever extra questions I had, and complete transparency on everything. The whole team was super welcoming and friendly and not pushy on anything, just working with what I said I was looking to buy. More

The service advisor was so kind and personable. Todd really took time to try to help and went above and beyond my expectations. Todd really took time to try to help and went above and beyond my expectations. More

I have nothing but gratitude and appreciation for Vlad and the rest of the AutoNation team for helping me with my first ever vehicle purchase. and the rest of the AutoNation team for helping me with my first ever vehicle purchase. More

I’m so happy to have a such reliably Ford Team to who I have a full trust. Whenever there is a problem or a simple year check in I know that the decision made by this team is the right one. They are knowle have a full trust. Whenever there is a problem or a simple year check in I know that the decision made by this team is the right one. They are knowledgeable in their work and excellent in communication. Very happy customer! More

Tony helped with the rattle and switch issue with my new car. It took a while but got it fixed. car. It took a while but got it fixed. More