AutoNation Ford Torrance - Service Center
Torrance, CA
580 Reviews of AutoNation Ford Torrance - Service Center
Service department blew a cylinder in my engine after waiting 4 months for the parts. Now I’m almost 3 months into not having any vehicle offered loaner or rental while they sit on their hands and try th waiting 4 months for the parts. Now I’m almost 3 months into not having any vehicle offered loaner or rental while they sit on their hands and try their best to ignore me. Just absolutely abysmal service avoid at all costs, Jessie (Jesus) Cisneros is a crook. More
So happy with knowledge and preferment of your staff. Every single person I got in touch with was soo nice and very friendly.Keep up good work Every single person I got in touch with was soo nice and very friendly.Keep up good work More
We have mostly had great experiences here. Bought 5 cars over the years, through 1 salesman, who's now retired, so can't speak for the rest. Also, really like, and trust our Service guy, Tom N Bought 5 cars over the years, through 1 salesman, who's now retired, so can't speak for the rest. Also, really like, and trust our Service guy, Tom Noone. More
I have always had great experiences here. Everyone from sales, to service, to management have been friendly, helpful, patient, understanding, accommodating, and go out of their way to make s Everyone from sales, to service, to management have been friendly, helpful, patient, understanding, accommodating, and go out of their way to make sure everything is well. I always appreciate their care and concern, and the time they take and work they do. Thank you!! More
The service technicians and the service manager were friendly and very helpful. There was some miscommunication but they worked with me and solved my problem. friendly and very helpful. There was some miscommunication but they worked with me and solved my problem. More
The worker Jesse was not helpful barely said a word and when I asked if he could also have someone wash my car no one did it. I pay so much money for my warranty and I should atleast be able to get a wash when I asked if he could also have someone wash my car no one did it. I pay so much money for my warranty and I should atleast be able to get a wash after an oil change. Also did not call me when my car was ready. I had to call for them to tell me it’s ready. More
Took my Escape in for an oil change and recall repair. My service rep was Jesse; he was very nice and professional; within minutes of arriving my car was taken back to begin my service. Jesse told me it My service rep was Jesse; he was very nice and professional; within minutes of arriving my car was taken back to begin my service. Jesse told me it could take up to 3.5 hours but my car was ready with just 2 hours. Auto Nation made getting my service very easy, and fast too. But the best part was after I left the dealership I received a text message with a video from the person that inspected my car. In the video he shows me the things he inspected and reported the condition of each thing.....the tires, the brake pads, the filter ect. It was so reassuring to get that video and I appreciated it so much. Good Job Auto Nation!!! More