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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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April 06, 2023

I have always had great experiences here. Everyone from sales, to service, to management have been friendly, helpful, patient, understanding, accommodating, and go out of their way to make s More

by Someguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy (Katherine), Jose (detail supervisor), Caitlin, Otto.
Apr 08, 2023 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 05, 2023

Jesse Cissneros is a good service manager l trust will have the job done right never had a problem no complaints More

by bill.wagner3304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cissneros
Apr 08, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 31, 2023

The service technicians and the service manager were friendly and very helpful. There was some miscommunication but they worked with me and solved my problem. More

by Scottnorris1231
Recommend Dealer
Yes
Employees Worked With
Julian, Pedro, and Jason (manager)
Apr 05, 2023 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2023

The worker Jesse was not helpful barely said a word and when I asked if he could also have someone wash my car no one did it. I pay so much money for my warranty and I should atleast be able to get a wash More

by Marie M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
Apr 03, 2023 -

AutoNation Ford Torrance responded

Hi Marie, thank you for taking the time to leave us feedback. Please call our General Manager at (424) 253-4976 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 29, 2023

Took my Escape in for an oil change and recall repair. My service rep was Jesse; he was very nice and professional; within minutes of arriving my car was taken back to begin my service. Jesse told me it More

by sleroyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 01, 2023 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2023

Kathy took good care of me! It took 2 hrs for it to be completed but it was taken care of! More

by Bigmac_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
Mar 31, 2023 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2023

Great service I would highly recommend Autonation Ford. Tom Noone, my service advisor kept me informed and I would highly recommend him to anyone going to Autonation Ford.. More

by marksr
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Mar 30, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 23, 2023

My maverick has an issue with the headliner, Katherine helped me make an appointment to look at it. Parts are on order and everyone was very helpful and pleasant. More

by Jk
Recommend Dealer
Yes
Employees Worked With
katherine
Mar 27, 2023 -

AutoNation Ford Torrance responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 22, 2023

Dealer ship was very helpful, friendly, Pedro was great to work with, my vehicle was done on time as promised. Thank You Pedro. More

by peterschulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Mar 27, 2023 -

AutoNation Ford Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to Pedro here at AutoNation Ford Torrance! If you ever need help, just give us a call. Happy motoring!

March 22, 2023

Kathy was very helpful, and the service was great and honest. I enjoyed the video sent by the technician, showed everything completed. More

by Ewen Angus Morrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy, Rene
Mar 26, 2023 -

AutoNation Ford Torrance responded

We are pleased to hear you had such a positive experience with us, Ewen! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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