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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
578 Reviews

578 Reviews of AutoNation Ford Torrance - Service Center

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June 03, 2023

Airbags are not working I told them I need a car to get around while they kept my car….they couldn’t do that so they gave me my key back and let me drive my 4 wheel hazard…..hopefully nothing happens to me More

by Mrdellis1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy
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June 01, 2023

I'm always satisfied by this service dept. I'm always treated well, and respectful. More

by sobaybigdog2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Cisneros
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Jun 05, 2023 -

AutoNation Ford Torrance responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

June 01, 2023

They are supportive and helpful. The best thing there very clean area. Also, they wash your car. More

by Kavoos_shafe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus cisneros
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Jun 05, 2023 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2023

I had my F150 serviced last week. Jesse Cisneros took excellent care of my truck, kept me updated and was extremely helpful to get everything done and get it back to me as promised. H More

by codechasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Report | Print
Jun 02, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

While cost was greater than competitors service was available as we waited which was essential for replacement of our car's dead battery More

by Laserpeople
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
May 26, 2023 -

AutoNation Ford Torrance responded

Hi! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2023

Great service, communication was on point, truck washed after!! couldn’t as for better experience. More

by jaykihara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Report | Print
May 26, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 22, 2023

My service advisor Tom was so nice! he explained everything so well, the service was incredibly fast. More

by SHARONKAYBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
oil change
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May 26, 2023 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

May 19, 2023

Cathy was a very pleasant service person. Very happy and she was great . I always love coming to this dealership.!! More

by tawnya_289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy or Catherine
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May 22, 2023 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2023

Tom and the service department, was professional, and spoke clearly about everything I needed. I was comfortable. More

by PatrickBates58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 22, 2023 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023 -

PatrickBates58 responded

Great service, thank you Tom

May 16, 2023

Service was great and love that I can drop off my car, take the shuttle home and return when I'm contacted that the service is complete. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Report | Print
May 19, 2023 -

AutoNation Ford Torrance responded

Hi Cindy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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