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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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June 22, 2023

Terrible communication both internally and externally; rental car company even complained about the dealership to me, a customer of both. If I hadn’t reached out to this dealership consistently, I wouldn’ More

by abelnpineda
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Pedro
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Jun 26, 2023 -

AutoNation Ford Torrance responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (424) 253-4976 -- we hope to hear from you soon.

June 19, 2023

I just had my 2020 Ford F150 and Katherine Stankus did a phenomenal job. I was out in less than 30 minutes. Thank you Katherine for an amazing job. I would love to refer Autonation to friends and family. More

by Jose Dominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Stankus
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Jun 23, 2023 -

AutoNation Ford Torrance responded

Hi Jose, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. If you ever need help, just give us a call. Happy motoring!

June 15, 2023

They are courteous and dependable I would recommend this dealership to anyone,compare to pass relationship with other dealership More

by meadyhi
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Jun 22, 2023 -

AutoNation Ford Torrance responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Torrance. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 13, 2023

Had my Bronco’s first oil change and everything went smoothly. I even received a text message video of them doing the work! Great service and price! More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Jun 22, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

Friendly associates that provided quick service. Very satisfied with my experience at the Ford dealership More

by Shamarslan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathrine
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Jun 22, 2023 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

Tom was very helpful. I was especially pleased with having the car washed when it was ready More

by ronnie_58
Recommend Dealer
Yes
Employees Worked With
Tom
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Jun 22, 2023 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

Pedro was great. I do not need 15 words to make that point, but here they are. More

by bradlomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Jun 12, 2023 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 04, 2023

They understand my work schedule and go the extra mile to accommodate my needs, always communicating what's going on with my truck. More

by Funrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Jun 07, 2023 -

AutoNation Ford Torrance responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2023

Airbags are not working I told them I need a car to get around while they kept my car….they couldn’t do that so they gave me my key back and let me drive my 4 wheel hazard…..hopefully nothing happens to me More

by Mrdellis1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy
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June 01, 2023

I'm always satisfied by this service dept. I'm always treated well, and respectful. More

by sobaybigdog2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Cisneros
Report | Print
Jun 05, 2023 -

AutoNation Ford Torrance responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

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