AutoNation Ford Torrance - Service Center

Its been a long time since Torrance Ford has had such amazing employees in the service department. Steven helped me out and it awesome!!! Please keep him amazing employees in the service department. Steven helped me out and it awesome!!! Please keep him More

It took me two tries to make an appointment. The first time I called the receptionist couldn’t find anyone from service to take my call. When I did bring my truck in, the service rep was very nice, time I called the receptionist couldn’t find anyone from service to take my call. When I did bring my truck in, the service rep was very nice, but when he called to tell me what was wrong with my truck I got the big scare tactic about what was wrong and then got the quote. It felt very reality show in delivery. The quote was really high and I had only one item fixed. I will take the truck elsewhere to get the radiator flushed. I find it strange that a hose clamp was missing on my truck when to date your dealership is the only ones who have worked on it. So either it was never there to begin with, or someone there forgot to replace it when you were working on the truck the last time. The service was done in a timely fashion and the truck was washed which was a very nice bonus. More

Service writer Derrick was great to work with. Our 2018 Explorer was brought in for an oil change and 10K mile check and they even washed it! Great service! Explorer was brought in for an oil change and 10K mile check and they even washed it! Great service! More

Very polite , took car of my cars needs, cleaned up my car after maintnance work on my car , did not took long to get my car ready car after maintnance work on my car , did not took long to get my car ready More

Service was completed efficiently and in a timely manner. My service agent is knowledgeable, courteous and completes all task in a timely manner. Have been with this dealership for many years My service agent is knowledgeable, courteous and completes all task in a timely manner. Have been with this dealership for many years More

I came in for my 70K service on my Fusion. My service writer, Jesse Cisneros, was very thorough and knowledgeable in explaining what services that were going to be performed. The service was completed in writer, Jesse Cisneros, was very thorough and knowledgeable in explaining what services that were going to be performed. The service was completed in a timely and professional manner. More

Derrick has excellent customer service. I was shuttled to work.. Car was ready same day and included a wash. Attention to client detail. Thanks! work.. Car was ready same day and included a wash. Attention to client detail. Thanks! More

The service I received is the best as always. This is where I take my Mustang for everything; service and collision work. where I take my Mustang for everything; service and collision work. More

My 2019 Ford Edge was still under factory warranty. The issue we were told, required parts that were backordered until the day we were told the vehicles repairs had been completed( JULY 26-AUG 13TH) . I un issue we were told, required parts that were backordered until the day we were told the vehicles repairs had been completed( JULY 26-AUG 13TH) . I understand the challenging times we are all in right now... shortage of workers, chips and backordered parts but I do feel the communication from the dealership staff needs to improve. More

THE ANNUAL MAINTENANCE WAS EASY TO SCHEDULE AND WAS PERFORMED IN 2 HOURS.TOM NOONE YOUR SERVICE REPRESENTATIVE WAS VERY HELPFULL.I WILL RECOMMEND HIM TO MY FRIENDS PERFORMED IN 2 HOURS.TOM NOONE YOUR SERVICE REPRESENTATIVE WAS VERY HELPFULL.I WILL RECOMMEND HIM TO MY FRIENDS More