Back

AutoNation Ford Torrance - Service Center

Torrance, CA

4.4
579 Reviews

579 Reviews of AutoNation Ford Torrance - Service Center

Sort by
August 31, 2021

Service writer Derrick was great to work with. Our 2018 Explorer was brought in for an oil change and 10K mile check and they even washed it! Great service! More

by RATHERHAVEFUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick, Tom
Sep 03, 2021 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2021

Very polite , took car of my cars needs, cleaned up my car after maintnance work on my car , did not took long to get my car ready More

by Gilacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 03, 2021 -

AutoNation Ford Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 25, 2021

Service was completed efficiently and in a timely manner. My service agent is knowledgeable, courteous and completes all task in a timely manner. Have been with this dealership for many years More

by kfyoung22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noon
Aug 31, 2021 -

AutoNation Ford Torrance responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Torrance. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 25, 2021

I came in for my 70K service on my Fusion. My service writer, Jesse Cisneros, was very thorough and knowledgeable in explaining what services that were going to be performed. The service was completed in More

by duanemoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Aug 31, 2021 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 18, 2021

Derrick has excellent customer service. I was shuttled to work.. Car was ready same day and included a wash. Attention to client detail. Thanks! More

by Jaden0924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Aug 22, 2021 -

AutoNation Ford Torrance responded

Hi Jaden, thank you for your kind review; we are happy to pass along your comments to Derrick here at AutoNation Ford Torrance! Drive safe, and we'll see you on the road.

August 16, 2021

The service I received is the best as always. This is where I take my Mustang for everything; service and collision work. More

by epreston16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
Aug 22, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

My 2019 Ford Edge was still under factory warranty. The issue we were told, required parts that were backordered until the day we were told the vehicles repairs had been completed( JULY 26-AUG 13TH) . I un More

by BLOWNF100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Persons who answer the service dept. phones and service written, Jesse.
Aug 22, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 16, 2021

THE ANNUAL MAINTENANCE WAS EASY TO SCHEDULE AND WAS PERFORMED IN 2 HOURS.TOM NOONE YOUR SERVICE REPRESENTATIVE WAS VERY HELPFULL.I WILL RECOMMEND HIM TO MY FRIENDS More

by ALEX
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
TOM NOONE
Aug 22, 2021 -

AutoNation Ford Torrance responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2021

Love the Dealer but time management could be better and oil change shouldn’t take more than 30 minutes I waited 2 hours last time I went.Otherwise a very nice dealership More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 16, 2021 -

AutoNation Ford Torrance responded

Hello Jimmy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 06, 2021

Kathy provided excellent service, She was detail oriented and anticipated my needs as a customer. Once the vehicle was examined a clear and concise plan was communicated. More

by whhansel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Stankus
Aug 22, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
55
...