AutoNation Ford Torrance - Service Center

I came in for my 70K service on my Fusion. My service writer, Jesse Cisneros, was very thorough and knowledgeable in explaining what services that were going to be performed. The service was completed in writer, Jesse Cisneros, was very thorough and knowledgeable in explaining what services that were going to be performed. The service was completed in a timely and professional manner. More

Derrick has excellent customer service. I was shuttled to work.. Car was ready same day and included a wash. Attention to client detail. Thanks! work.. Car was ready same day and included a wash. Attention to client detail. Thanks! More

The service I received is the best as always. This is where I take my Mustang for everything; service and collision work. where I take my Mustang for everything; service and collision work. More

My 2019 Ford Edge was still under factory warranty. The issue we were told, required parts that were backordered until the day we were told the vehicles repairs had been completed( JULY 26-AUG 13TH) . I un issue we were told, required parts that were backordered until the day we were told the vehicles repairs had been completed( JULY 26-AUG 13TH) . I understand the challenging times we are all in right now... shortage of workers, chips and backordered parts but I do feel the communication from the dealership staff needs to improve. More

THE ANNUAL MAINTENANCE WAS EASY TO SCHEDULE AND WAS PERFORMED IN 2 HOURS.TOM NOONE YOUR SERVICE REPRESENTATIVE WAS VERY HELPFULL.I WILL RECOMMEND HIM TO MY FRIENDS PERFORMED IN 2 HOURS.TOM NOONE YOUR SERVICE REPRESENTATIVE WAS VERY HELPFULL.I WILL RECOMMEND HIM TO MY FRIENDS More

Love the Dealer but time management could be better and oil change shouldn’t take more than 30 minutes I waited 2 hours last time I went.Otherwise a very nice dealership oil change shouldn’t take more than 30 minutes I waited 2 hours last time I went.Otherwise a very nice dealership More

Kathy provided excellent service, She was detail oriented and anticipated my needs as a customer. Once the vehicle was examined a clear and concise plan was communicated. and anticipated my needs as a customer. Once the vehicle was examined a clear and concise plan was communicated. More

Service was good, and got me in very quickly, but would have liked to know it was going to take almost all day to complete, and when I asked for a ride home, they did not tell me they would not bring me ba have liked to know it was going to take almost all day to complete, and when I asked for a ride home, they did not tell me they would not bring me back to pick up the car. I had to call to check, because I needed my car to get to an appointment at 4. Car was in at 8:30, and they did get it done in time. Now I know to ask more questions. More

Took my F-150 in for a battery/charging problem and routine oil change. My truck was diagnosed as having a defective battery and it was replaced with a new unit. The paperwork included a safety check s routine oil change. My truck was diagnosed as having a defective battery and it was replaced with a new unit. The paperwork included a safety check sheet. My F-150 was returned to me washed and looking great. More

My service advisor was informed of the problem. He wrote the order. He ordered the parts. I came back a week later for the installation. Very simple process. the order. He ordered the parts. I came back a week later for the installation. Very simple process. More