AutoNation Ford Torrance - Service Center
Torrance, CA
576 Reviews of AutoNation Ford Torrance - Service Center
I am extremly disappointed in my last experience with Auto Nation Ford In Torrance. I took my 2014 Ford C-Max in because I had a vibration between 60 and 70. I also had a charge plug problem. When I we Auto Nation Ford In Torrance. I took my 2014 Ford C-Max in because I had a vibration between 60 and 70. I also had a charge plug problem. When I went to get my car I was given a written estimate for approx 5000 dollars to fix the issues I was having. The estimate cost me $351.00. What for? I'm not really sure and would like my money back as the things they said were wrong with my car were not even. I have since taken it my car to 2 other mechanics and both of them showed me how the estimate was WRONG!! I HAD MY CAR FIXED FOR LESS THAN THE ESTIMATE COST ME!!! I Would love someone in mngmnt to call me back Virginia Elledge 310-367-9016 More
Service team is amazing. From the porters to the service manager, nothing but great experience. Parts department and service receptionists too. This is my place. manager, nothing but great experience. Parts department and service receptionists too. This is my place. More
Excellent service and clean customer lounge. Waiting did not take long for the service to be finished. Car wash was free and the dealership staff were courteous. not take long for the service to be finished. Car wash was free and the dealership staff were courteous. More
My experience was great--as always! Tom was very helpful and my car was serviced quickly and he ordered the special part I needed and called me as soon as he received the part to schedule installing it. Thi and my car was serviced quickly and he ordered the special part I needed and called me as soon as he received the part to schedule installing it. This is the best Dealership I've experienced--from buying my 2020 Escape to servicing it! More
Its been a long time since Torrance Ford has had such amazing employees in the service department. Steven helped me out and it awesome!!! Please keep him amazing employees in the service department. Steven helped me out and it awesome!!! Please keep him More
It took me two tries to make an appointment. The first time I called the receptionist couldn’t find anyone from service to take my call. When I did bring my truck in, the service rep was very nice, time I called the receptionist couldn’t find anyone from service to take my call. When I did bring my truck in, the service rep was very nice, but when he called to tell me what was wrong with my truck I got the big scare tactic about what was wrong and then got the quote. It felt very reality show in delivery. The quote was really high and I had only one item fixed. I will take the truck elsewhere to get the radiator flushed. I find it strange that a hose clamp was missing on my truck when to date your dealership is the only ones who have worked on it. So either it was never there to begin with, or someone there forgot to replace it when you were working on the truck the last time. The service was done in a timely fashion and the truck was washed which was a very nice bonus. More
Service writer Derrick was great to work with. Our 2018 Explorer was brought in for an oil change and 10K mile check and they even washed it! Great service! Explorer was brought in for an oil change and 10K mile check and they even washed it! Great service! More
Service was completed efficiently and in a timely manner. My service agent is knowledgeable, courteous and completes all task in a timely manner. Have been with this dealership for many years My service agent is knowledgeable, courteous and completes all task in a timely manner. Have been with this dealership for many years More