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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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September 14, 2021

I am extremly disappointed in my last experience with Auto Nation Ford In Torrance. I took my 2014 Ford C-Max in because I had a vibration between 60 and 70. I also had a charge plug problem. When I we More

by Virginia Elledge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Noone
September 10, 2021

Service team is amazing. From the porters to the service manager, nothing but great experience. Parts department and service receptionists too. This is my place. More

by jaykihara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark and Jason
Sep 13, 2021 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 10, 2021

Derrick did a great job meeting my needs in a pleasant and efficient way. I can easily recommend this location for its service and demeanor. More

by jpperch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Sep 15, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! If you ever need help, just give us a call. Happy motoring!

September 03, 2021

Excellent service and clean customer lounge. Waiting did not take long for the service to be finished. Car wash was free and the dealership staff were courteous. More

by Manny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Cisneros
Sep 07, 2021 -

AutoNation Ford Torrance responded

Hi Manny, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2021

My experience was great--as always! Tom was very helpful and my car was serviced quickly and he ordered the special part I needed and called me as soon as he received the part to schedule installing it. Thi More

by mybabybirds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 07, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. We look forward to your next visit! Take care!

September 03, 2021

Its been a long time since Torrance Ford has had such amazing employees in the service department. Steven helped me out and it awesome!!! Please keep him More

by Fdiaz8120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 07, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

It took me two tries to make an appointment. The first time I called the receptionist couldn’t find anyone from service to take my call. When I did bring my truck in, the service rep was very nice, More

by CWolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven,
Sep 07, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2021

Service writer Derrick was great to work with. Our 2018 Explorer was brought in for an oil change and 10K mile check and they even washed it! Great service! More

by RATHERHAVEFUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick, Tom
Sep 03, 2021 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2021

Very polite , took car of my cars needs, cleaned up my car after maintnance work on my car , did not took long to get my car ready More

by Gilacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 03, 2021 -

AutoNation Ford Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 25, 2021

Service was completed efficiently and in a timely manner. My service agent is knowledgeable, courteous and completes all task in a timely manner. Have been with this dealership for many years More

by kfyoung22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noon
Aug 31, 2021 -

AutoNation Ford Torrance responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Torrance. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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