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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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October 04, 2021

Service advisor Steven was amazing. Always great service. Good communication and professional . Appointment was right on time More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven service advisor
Oct 06, 2021 -

AutoNation Ford Torrance responded

Hi Chad, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 01, 2021

Very satisfied with my experience at AutoNation Ford Torrance. Greeted by Service Advisor Tom Noone at check-in; got text when service was completed and check out was easy too. My car was even charged u More

by Annie Oakley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Oct 05, 2021 -

AutoNation Ford Torrance responded

Hi Annie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

Dropped off vehicle late Tuesday for a 30k miles service. I received a text the next morning by 9 stating my vehicle was ready. Easy to work with the service department. More

by kt10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek Duarte
Oct 05, 2021 -

AutoNation Ford Torrance responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 30, 2021

We go to that particular dealership on PCH because of our service advisor Derrek Duarte. He is so incredibly personable, helpful and knowledgeable. If something is wrong, he does everything in his power to m More

by WendyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek Duarte
Oct 04, 2021 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2021

I came in without an appointment because my tire pressure light went on and had a long commute. They took care on the problem immediately. Its was such a releif as my husband is in the hospital. More

by lsolo30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Spankus and I don't the kind man's name who fixed the tire problem.
Sep 29, 2021 -

AutoNation Ford Torrance responded

Hi. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

September 27, 2021

The service agents have great customer service, There The service agents have great customer service, There are very helpful and answer any question I may have about my vehicle. More

by Lolta_07@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Cisneros/ Steven marroquin
Sep 29, 2021 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 20, 2021

Easy to set up appointment. Service Rep Tom Noone was at tentative and kept me informed of the progress. Service completed in a timely manner. More

by gary.wiley
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Sep 26, 2021 -

AutoNation Ford Torrance responded

Hi Gary, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 19, 2021

Service department was outstanding and the work was completed on time. It was a quick and easy experience More

by 1shaper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Green
Sep 25, 2021 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 15, 2021

What can I say, Other than Thomas took care of business and for the tech I couldn’t even tell he was in my car More

by JeffLecce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas noone
Sep 17, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

It was just minor service and the job was well done. My vehicle is new to the dealer and it was easy to navigate the dealership. More

by taxsaver1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck
Sep 17, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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