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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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July 11, 2023

Fast service. Good communication and kept me updated regarding the service. Friendly and helpful staff. It was much appreciated! More

by rachelfordlcsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Jul 15, 2023 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us a response. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 10, 2023

We received letter for unit recall and went there 8:30am to drop our maverick in the service area and around 3pm they called that its ready for pick-up but only knowing that the parts is not available yet a More

by Bong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 13, 2023 -

AutoNation Ford Torrance responded

Hi Bong, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (424) 253-4976. We hope to hear from you.

July 08, 2023

I’ve taken all my vehicles for service for many years. I always receive the best quality of care. More

by Myford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Jul 12, 2023 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 06, 2023

When I purchased my new, used, car, I also purchased the maintenance package. When I brought my car in to have it serviced, an oil change, the gentleman handling my service wasn't very helpful. Once he re More

by johnhangartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Jul 11, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (424) 253-4976. We hope to hear from you.

June 30, 2023

I had my first service per the service plan that I purchased with my new vehicle. The entire team that I dealt with was great and accommodating. They sent a video upon completion demonstrating the flu More

by steveodell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pedro, Tiffany
Jul 04, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 30, 2023

I like Auto Nation Ford at the Torrance dealership because I like the Maintenance service. I do very often contact this department for any questions that I might have about my Ford trucks since 2001. More

by maciasoj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jessy Cisneros/Katty/Pedro
Jul 04, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 28, 2023

Tom took great care of my problem. I liked that my car came back to me freshly washed. More

by tonizwerling
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Jul 03, 2023 -

AutoNation Ford Torrance responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 23, 2023

Excellent costumer service very professional they help you with all the necessary Questions fast auto service I can’t never complaint More

by trujillana22
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih
Jun 27, 2023 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

This dealership service was excellent and the customer service was better than expected and I will Come again to get service. More

by deon8
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Katherine
Jun 27, 2023 -

AutoNation Ford Torrance responded

Hi, thank you so much for your positive comments about AutoNation Ford Torrance! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2023

Oil change and tire rotation went smoothly as always. . Everyone is always helpful and curteous. More

by Jk
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pedro
Jun 26, 2023 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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