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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
578 Reviews

578 Reviews of AutoNation Ford Torrance - Service Center

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November 29, 2021

Our service advisor, Kathryn, was a pleasure to work with. She was friendly, professional and efficient. The work was done in a timely manner and the vehicle returned nice and clean. More

by Msims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn
Dec 03, 2021 -

AutoNation Ford Torrance responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 29, 2021

Relatively small, but irritating. I had asked to have my tires rotated, and was told that it had been done. I had marked my tires and checked the air pressure before I went to the dealer for service. When I More

by C Hale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Dec 03, 2021 -

AutoNation Ford Torrance responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (424) 253-4976 to discuss what we can do to help.

November 27, 2021

Kathy and Oscar were real kind people. They know what responsible is. I understand them. More

by SJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy and Oscar.
Dec 02, 2021 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 25, 2021

Informative and easy to work with. Explained the required repairs and reasonable prices. Also washed the SUV More

by Ashayre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
Dec 02, 2021 -

AutoNation Ford Torrance responded

Hi Ashayre, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 25, 2021

I love this place. Fast and friendly service every time! No pressure sales, and concise answers to all my questions. Very well run dealership. More

by jruben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom in Service, Sydney Thorp
Dec 02, 2021 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 24, 2021

Needed an oil changed for my Ford Flex. Service was Great!! Very kind employees and I didn’t have to wait long. More

by Lbannura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone, Sydney Thorp
Dec 02, 2021 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 22, 2021

Service was excellent. Vehicle was completed on time as always. Service rep was very professional. More

by cymponce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noon
Nov 25, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

While I was waiting for a service writer, a mechanic asked if I had been helped. When Derek, service, arrived, he was pleasant and professional. I like the team approach at the dealership. More

by sumclancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Nov 25, 2021 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 19, 2021

Had an appointment for an oil change and it took over 2 hours while I waited More

by ness.banks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Nov 22, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (424) 253-4976.

November 17, 2021

The dealership was well maintained. The service staff were helpful and polite. All around good service. More

by tstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Stankus
Nov 21, 2021 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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