AutoNation Ford Torrance - Service Center

Tom was very helpful in setting up my service and ensuring that all the necessary maintenance was thoroughly completed in a timely manner. ensuring that all the necessary maintenance was thoroughly completed in a timely manner. More

Bought our brand new 2013 Ford Escape at AutoNation Bought our brand new 2013 Ford Escape at AutoNation Torrance. Just brought it in for its 30,000 mile service and it just needed an oil change. Tom Bought our brand new 2013 Ford Escape at AutoNation Torrance. Just brought it in for its 30,000 mile service and it just needed an oil change. Tom Noone was the service agent we spoke with. He was very pleasant and we have found every-one we've dealt with there over the years have been friendly and professional. Love my Escape and the service we have always enjoyed there has kept her running beautifully. . More

Overall, very professional staff, especially service writer, Tom Noone...known him for years, he's the best writer, Tom Noone...known him for years, he's the best More

Everything done in a timely manner and was kept in the know if there was a delay in the completion. know if there was a delay in the completion. More

Very displeased with service. Csp that was reason for service call wasn’t even fixed. Told to call back in February they were over booked. service call wasn’t even fixed. Told to call back in February they were over booked. More

AS always Kathy, was a pleasure and professional to conduct business with, got right down to business conduct business with, got right down to business More

I rec'd a letter to make an appointment for a recall/repair. I called, the appointment was scheduled. The week prior to the appointment I was reminded at least 3 times of the date and time of the recall/repair. I called, the appointment was scheduled. The week prior to the appointment I was reminded at least 3 times of the date and time of the appointment. I arrived 15 minutes early, they were busy. I waited 15 minutes past the scheduled time only to be told the needed parts were not available. So we rescheduled.....lets see what happens... More

Our service advisor, Kathryn, was a pleasure to work with. She was friendly, professional and efficient. The work was done in a timely manner and the vehicle returned nice and clean. with. She was friendly, professional and efficient. The work was done in a timely manner and the vehicle returned nice and clean. More

Relatively small, but irritating. I had asked to have my tires rotated, and was told that it had been done. I had marked my tires and checked the air pressure before I went to the dealer for service. When I tires rotated, and was told that it had been done. I had marked my tires and checked the air pressure before I went to the dealer for service. When I got my truck back, I checked my tires again when I got home. The air pressure had not been brought up to specs, and the tires had not been rotated. Like I said, small but irritating, they even marked the invoice that the pressure had been checked and inflated to proper pressure. More