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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

Sort by
February 04, 2022

Excellent service. Service with Jesse is excellent. Consistent, Knowledgeable, friendly service. We will certainly continue being a customer. More

by Futuresunl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
February 03, 2022

I haven’t been to this dealership for a a few years because of prior issues but it now seems as though they have figured out how to do their jobs… More

by JSoldera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy in service
Feb 07, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2022

I am very happy to patronize this dealership with both purchases and service, both entities have been very thorough in working with me… More

by lcalderon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Feb 07, 2022 -

AutoNation Ford Torrance responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2022

Great friendly service, always very happy with service department. My truck comes back clean and sparkling More

by Starads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cecineros
Jan 31, 2022 -

Starads responded

Great Job!!!

January 31, 2022

I've been to this dealership for my Ford Edge service for a long time and they always get it done right and on time. They also washed my car. On my recent visit, my service adviser Jesse took the time to exp More

by sbsoccer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Feb 03, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 30, 2022

Ford dealer is nice and professional. Their service is always fair and on time. They always answer all my questions More

by h2obarefoot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
derrick
Feb 03, 2022 -

AutoNation Ford Torrance responded

Hi, your wonderful feedback and rating mean a lot to us. If you need more help, our team is available to talk -- safe travels!

January 28, 2022

Great service at Ford Auto Nation of Torrance! The service department consultants are helpful and they don't have you waiting around just to check your car in. My overall service department experience More

by portiagentle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duarte
Feb 01, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2022

Well got my car back and it sounded like they fix the brake problem but no it came back the next day! So not impressed with ford it will be my last ford! And your employees act like they are doing me a f More

by crstanford33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know don’t care
Feb 01, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Torrance take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

Feb 01, 2022 -

crstanford33 responded

No thank you!

January 27, 2022

I can count on Auto Nation to take good care of my Ford Edge honestly and effectively. They have honored my warranty and taken care of all problems, large and small, professional and effectively. I love More

by fee.valerie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Marroquin
Jan 31, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 26, 2022

Timely service and good communications, having no issues on maintenance works. Employees are friendly and helpful. More

by Taka-Ok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 29, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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