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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

Sort by
February 14, 2022

Super accommodating team of professionals! They went out of their way to help me resolve an issue. More

by RandyP88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek
Report | Print
Feb 17, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 12, 2022

Service Advisor, Derrek was and always has been very responsive and helpful in resolving my Ford Fusion mechanical issues. More

by Bonetanica
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek
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Feb 15, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 12, 2022

I came in to address a recall. The service department was quick and efficient, and I appreciate the free car wash. And a special bonus was for the first time Fox News wasn't blaring in the waiting room! Yay! More

by nstarr1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek Duarte
Report | Print
Feb 15, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 10, 2022

My service advisor, Thomas Noone, provided excellent service. The work was completed timely and in good order. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas No-one
Report | Print
Feb 11, 2022 -

AutoNation Ford Torrance responded

Hello Jim, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 08, 2022

1st mechanic tried to sell $1,100 of un needed parts, then the repair was poorly done. I went from a grinding noise in the rear axle to a howling noise in the rear axle. Also, there is a detailed descrip More

by drjeffdrjeff1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
K. Stankus
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February 07, 2022

Excellent, especially the gentleman,who had topnotch professional customer service, he was the best. Thanks More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Green
Report | Print
Feb 10, 2022 -

AutoNation Ford Torrance responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

Excellent service. Jesse is great as my service manager. I feel very comfortable dealing with both Jesse and the dealership as a whole. Thanks More

by wa6nsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Report | Print
Feb 10, 2022 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 07, 2022

I highly recommend AutoNation Ford Torrance. Jason, the service department manager/director/supervisor is polite, attentive, knowledgeable and goes out of his way make sure that your experience is a good More

by ahrice22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Green, Derrek Duarte
Report | Print
Feb 11, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Torrance and we hope to be of service again in the future.

February 05, 2022

Jesse Cisneros provided excellent customer service by keeping me informed on status of my vehicle. Well pleased with work performed on vehicle and installation of new tires. More

by mccameysam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Report | Print
Feb 08, 2022 -

AutoNation Ford Torrance responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2022

Big difference with Kathy in the service department. Haven’t had great customer service here in a while. I will definitely be making my future appointments with her. More

by Andre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
Report | Print
Feb 10, 2022 -

AutoNation Ford Torrance responded

Hi Andre, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

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