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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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February 25, 2022

Tom was nice and professional- didn't pressure me to get additional work done. Car came back cleaner than when I dropped it off too. More

by electrikids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 28, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 21, 2022

Excellent service care assistance every time I visit Thank you very much Jesse and all staff members in Autonation Ford Torrance More

by miachan777
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 23, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! If you ever need help, just give us a call. Happy motoring!

February 21, 2022

My Service Manager, Tom Noone, always takes care of my Auto. I always have my car serviced at the .dealer. More

by nancy90717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Feb 23, 2022 -

AutoNation Ford Torrance responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 21, 2022

I have always had a good experience with AutoNation Ford until this time. I was very disappointed in just one aspect. I had an 11am appointment. I drove in at 1050a. There were 2 cars there before me. I wai More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 23, 2022 -

AutoNation Ford Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

February 21, 2022

Great products and service provided by everyone. Kathy my service writer was amazing. Juan really took care of my car as if it was his. Thank you everyone! More

by Kristianmichel6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy, Juan
Feb 24, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 20, 2022

Service is near non- existent. You sit and wait 2-3 hours and nothing gets done. I’ve been in 3x for a slow leak.in front right tire since we bought it there. They put the tire in More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service technicians, not the managers
Feb 22, 2022 -

AutoNation Ford Torrance responded

Hi Ann, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you'd like, please contact our General Manager at (424) 253-4976. We'd appreciate the chance to make your experience a positive one.

February 19, 2022

The service is always great! Derek does his best to get us in and out every time. No hassle for what we want done to the car. More

by Mariateresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duarte
Feb 23, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 17, 2022

Took my Mustang GT in for an alignment after getting new tires and Kathy from the Service Department was extremely helpful. Not only did she provide quick service, she provided me with the detailed data reg More

by DEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
Feb 18, 2022 -

AutoNation Ford Torrance responded

Hi Del, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 15, 2022

They quickly changed out CMax Battery and washed and clean the inside of my car at no extra charge. Very nice More

by TColeman07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 17, 2022 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 14, 2022

I went without an appointment, but they were so nice to explain and fix my car. I was so happy to go there. More

by William song
Recommend Dealer
Yes
Employees Worked With
Ca n
Feb 17, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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