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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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March 08, 2022

I enjoyed the service visit, friendly atmosphere and service center. My car was very clean when I picked it up. More

by lorenzenjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 11, 2022 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 05, 2022

My beef is not with the dealership but Ford Nation in general. I purchased an extra full coverage insurance. When I pushed the key into the ignition, the ignition panel fell to the floor. I was told it More

by wintjen.rm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not recall
Mar 09, 2022 -

AutoNation Ford Torrance responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (424) 253-4976 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 03, 2022

Always happy with my service and staff when I am in the dealership. Professional and friendly, and I feel like I am a “known” family member! More

by Fivemartinos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 05, 2022 -

AutoNation Ford Torrance responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

March 03, 2022

The service and attention to detail was excellent. The time line was also perfect to my repair service. More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Mar 05, 2022 -

AutoNation Ford Torrance responded

Hi Diana, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 03, 2022

Went in for an oil change and recall repair. Everything was done timely and the employees were friendly and knowledgeable. My only complaint is that they took longer than expected to check me More

by eyor16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek Duarte
Mar 06, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 01, 2022

Excellent friendly service and very attentive to our every need of us punctual in your delivery of you car More

by Wili García
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Marroquin
Mar 01, 2022 -

Wili García responded

Perfect car

March 01, 2022

Friendly staff, comfortable waiting room, convenient location. So far every service has been uneventful, but my car is only 1-1/2 years new. More

by wksomers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unk
Mar 04, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2022

I had a 8am appointment and I was there at 7:30 . I was told that I was early and needed to fill out some paperwork which I did and gave it back to service guy that was 7:35 my car sat there till 8:4 More

by AjD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No name
Mar 04, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (424) 253-4976. We hope to hear from you.

March 01, 2022

I didn’t get the service performed that I wanted as the experience was not good. I was told by the scheduling people that I could be scheduled to wait for my car. When I got to the dealership I had to wait More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Mar 03, 2022 -

AutoNation Ford Torrance responded

Hi Nancy, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (424) 253-4976 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

February 27, 2022

Tom Noone always is super professional in handling any of my needs at this dealership More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Mar 01, 2022 -

AutoNation Ford Torrance responded

Hi Pat, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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