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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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August 14, 2023

I've been com8ng to this dealer for years and I still get the great services that I got since day 1 More

by Rickey Schenck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Aug 18, 2023 -

AutoNation Ford Torrance responded

Hi Rickey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

The appointment process was very easy and convenient. I brought my Explorer in and it was completed quickly. My car was clean and problems solved. More

by john
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 11, 2023 -

AutoNation Ford Torrance responded

We are pleased to hear you had such a positive experience with us, John! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Service was very straightforward and responsive. Notified me at every step of the process and my F150 has never run better! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Aug 04, 2023 -

AutoNation Ford Torrance responded

Hi Matt, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

I have to say that I am truly satisfied with the service I received this time around. More

by MiguelA2888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Cisneros
Aug 01, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2023

service dept was great. bought the car in march salesperson was going to order missing part. found out at oil change the part was never ordered. shout out to angel carbajal More

by jeep grandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kathy stankus, angel carbajal
Aug 01, 2023 -

AutoNation Ford Torrance responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 24, 2023

Pleasant staff clan location. A little miscommunication but all in all it was a okay experience. More

by edcoolguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember
Jul 27, 2023 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us this feedback. If you need more help, our team is available to talk -- safe travels!

July 22, 2023

I recently brought my car in for a multiuser-point inspection and oil change. The service provider was very nice. Turns out I also needed front brakes. I got them done too. Now for the con: my check e More

by design.the.right.way
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Jul 25, 2023 -

AutoNation Ford Torrance responded

Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing, please call our General Manager at (424) 253-4976 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 19, 2023

Fast and efficient service. Tom Noone always is welcoming and a pleasure to work with. Pleasant lounge area to wait in. More

by jerry.norie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Jul 24, 2023 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 16, 2023

The service was fast and expensive; however, what I hate is that I have left messages to the Service Advisor and she never returned them. It's been over 2 weeks of my last service and there's a noise from t More

by mc.ignacio310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine, Stankus
Jul 20, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 13, 2023

Customer service has continued to provide nothing less than excellent service as a customer over 12 years. More

by Mca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 17, 2023 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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