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AutoNation Ford Torrance - Service Center
Torrance, CA
579 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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579 Reviews of AutoNation Ford Torrance - Service Center
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August 31, 2023
The the worst experience in my life with a dealer. Two times they booked me for service and both times they never reach to check my car. Jesse Cinseros and Jason Green in the city of Torrance are very Two times they booked me for service and both times they never reach to check my car. Jesse Cinseros and Jason Green in the city of Torrance are very rude and unprofessional. Each time I waited 5 hours their excuse not enough repair person to check my car. So why you booked me for appointment. Their answer they have nothing to do with the booking. More
by Shalluf
Employees Worked With
Jesse Cinseros and Jason Green
August 16, 2023
The repair was done right, but the service advisor lied to 3 times, telling me they receive the part, and after she said she didn’t receive the part. My car stay about 1 month and a week. I keep asking whe to 3 times, telling me they receive the part, and after she said she didn’t receive the part. My car stay about 1 month and a week. I keep asking when my card will be ready and the advisor will keep saying next week. To the point to ask for a manager and he wasn’t very help full. Such a bad actitud, I’m very polite. But the manager is just rude. If you have just one car as me, this is not your dealer. If you have more then one car and you can leave your car for a while, this is your dealer. And the service advisor will never communicate with me, i will have to be calling and looking for her. Because she will not return the calls ( I call 1 or 2 times a week ) I will come back maybe for a oiled change. More
by cparada_26
Employees Worked With
Katherine
August 14, 2023
Autonation Ford in Torrance is an excellent example of customer service! They are very loyal to their customers and provide excellent service and support. They are quick, very efficient and people oriente customer service! They are very loyal to their customers and provide excellent service and support. They are quick, very efficient and people oriented! I will continue to utilize their services and I highly recommend them! More
by BlackFrog152
Employees Worked With
Kathryn Stankus
July 28, 2023
service dept was great. bought the car in march salesperson was going to order missing part. found out at oil change the part was never ordered. shout out to angel carbajal bought the car in march salesperson was going to order missing part. found out at oil change the part was never ordered. shout out to angel carbajal for making sure the part got ordered. More
by jeep grandma
Employees Worked With
kathy stankus, angel carbajal
July 22, 2023
I recently brought my car in for a multiuser-point inspection and oil change. The service provider was very nice. Turns out I also needed front brakes. I got them done too. Now for the con: my check e inspection and oil change. The service provider was very nice. Turns out I also needed front brakes. I got them done too. Now for the con: my check engine light came on after leaving. What did the mechanic do to my car? More
by design.the.right.way
Employees Worked With
Tom
