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AutoNation Ford Torrance - Service Center
Torrance, CA
576 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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576 Reviews of AutoNation Ford Torrance - Service Center
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March 18, 2022
I came in for a routine five-thousand-mile checkup. As always with my contact Tom Noone, the Service was Excellent, He is Always Professional and Helpful. Thanks again. As always with my contact Tom Noone, the Service was Excellent, He is Always Professional and Helpful. Thanks again. More
by Louis
Employees Worked With
Tom Noone
March 18, 2022
Every year I take my 2017 Ford Raptor here for its annual service. They do a great job in servicing it at a great price. They service it quickly & text me when to get it same day. Picking it up is quick an service. They do a great job in servicing it at a great price. They service it quickly & text me when to get it same day. Picking it up is quick and easy. Bonus they give it back washed. Out of my nine cars, this dealership is my favorite. More
by brannens
Employees Worked With
Jesse
March 17, 2022
I've only delt with the service department. So the review will be about my experience. My estimated cost for repairs motor mount and fan assembly was $1,300. I asked if there were discounts, s So the review will be about my experience. My estimated cost for repairs motor mount and fan assembly was $1,300. I asked if there were discounts, service advisor said to look at the AutoNation website. I was able to find the parts for $261 PartsGeek. The parts from a dealer retail cost $700. We're in tough times, couldn't the dealer make some concession on the price? I should have known better to take my car to a.dealer when your car reaches 10 years of age. Disappointed. Also, I asked my service advisor to call me and send me an email with the quote. She only emailed. I had.more questions. To top it off she called me at 2:30 on a Friday, I called her back within the hour and she emailed me at 5:15 and left for the weekend. I understand she is busy. I worked at a dealership for 5 years and was married to a.service manager for 20 years. I was hoping for more customer service. Won't go.back. I would only.rexo.mend service for oil and warranty work, prices are out of control. More
by tamischram
Employees Worked With
Unsure what her name is,.Kathy?
March 14, 2022
The service department is good and the service was completed exactly as we agreed! It can be a little time to get your vehicle checked in but the service of the car was good! completed exactly as we agreed! It can be a little time to get your vehicle checked in but the service of the car was good! More
by Ianwestlake888
Employees Worked With
Derrek,
March 14, 2022
This service location is not very efficient. Left vehicle at 8:00 a.m. for oil change and no call all day. Went to dealer location and no explanation why I didn't receive a call to let me know Left vehicle at 8:00 a.m. for oil change and no call all day. Went to dealer location and no explanation why I didn't receive a call to let me know to pick it up. Service agent offers no explanation why and on another fix it request, tells me he never has seen this problem of F150 rear window bracket holding sliding window glass falling off due to adhesive not sticking. Ford F150 Blogs show hundreds of customers having this problem. This location not very helpful. More
by Ford F150 Lew0
Employees Worked With
Jesus Cisneros
March 14, 2022
Got Jesse Cinsneros as service advisor. The worse ever. My car did not come back for days. No update from him so ended up renting a car (cost few hundred) which would not have been necessar The worse ever. My car did not come back for days. No update from him so ended up renting a car (cost few hundred) which would not have been necessary only if he called. Picked up my car, but car was parked in a way that there was no way to get out. Nobody at AutoNation Ford helped me until I almost hit one of the cars that was blocking me More
by KO
Employees Worked With
Jesse Cinsneros
