AutoNation Ford Torrance - Service Center

The service writer Jesse is great. My truck was in the shop for awhile, waiting on parts. Parts are hard to come by these day, but the service writer Jesse called me many times keeping My truck was in the shop for awhile, waiting on parts. Parts are hard to come by these day, but the service writer Jesse called me many times keeping me updated on how the progress was going. That is a big deal to me, keeping me informed on how my truck is doing. The dealership is clean and organized. More

Always an easy drop off with Tom Noone. He is very helpful. Pick up wS quick as well. He is very helpful. Pick up wS quick as well. More

Autonation Ford lived up to my expectations and went above and beyond. Derrek from Autonation Ford Torrance took great notes on the issues I was having and took the time to research and get the issues r above and beyond. Derrek from Autonation Ford Torrance took great notes on the issues I was having and took the time to research and get the issues resolved. I would highly recommend Autonation Ford Torrance maintenance department and would like to thank Derrek for all of his help. More

They customer service friendly and time on pick up was ok also like when they wash & vacuum my car. ok also like when they wash & vacuum my car. More

They could improve on their communication skills so that clients can make plans if they are going to be without a vehicle. Also Autonation Ford scheduler needs to know or coordinate with Service Manager clients can make plans if they are going to be without a vehicle. Also Autonation Ford scheduler needs to know or coordinate with Service Managers schedules so that a Service Manager you are assigned to will be there when you come in for your scheduled service. More

Advisor Derek Duarte is superb. Always provides an accurate estimate and delivers what he promises. Always provides an accurate estimate and delivers what he promises. More

I set up an appointment for a service. Plus I had three recalls on my pickup truck. The work was done on time my vehicle was washed prior to getting it back to me. I'm very satisfied with Plus I had three recalls on my pickup truck. The work was done on time my vehicle was washed prior to getting it back to me. I'm very satisfied with AutoNation Ford More

I had an unusual repair to my Ford C-Max. The Service Representative kept me informed and provided me options on how to deal with this repair. I was pleased with the work and the timeliness The Service Representative kept me informed and provided me options on how to deal with this repair. I was pleased with the work and the timeliness of the work performed. More

Excellent service department that does a good job servicing your car. the service is always quick. The people are always very friendly. servicing your car. the service is always quick. The people are always very friendly. More

Buying experience was good. Went in for first service due to a service light at 3600 miles. Already need module replacement which is concerning given the low mileage on a new Went in for first service due to a service light at 3600 miles. Already need module replacement which is concerning given the low mileage on a new car but more concerning was the lack of communication. Dropped car off noon and did not hear about the repairs the dealership was not able to complete until the afternoon of the next day. Not at all impressed with first visit. More