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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
578 Reviews

578 Reviews of AutoNation Ford Torrance - Service Center

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May 02, 2022

Friendly, fast and efficient service,. I appreciated the attention to detail and service was good. More

by maggiessong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
May 05, 2022 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

April 30, 2022

Everyone was friendly and my car was ready before the allotted time. Thank you guys! More

by Vilma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
May 03, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

April 29, 2022

The service writer Jesse is great. My truck was in the shop for awhile, waiting on parts. Parts are hard to come by these day, but the service writer Jesse called me many times keeping More

by Nnleone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
May 03, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2022

Always an easy drop off with Tom Noone. He is very helpful. Pick up wS quick as well. More

by Sueandrusswolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone. Wonderful to work with.
May 02, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2022

Autonation Ford lived up to my expectations and went above and beyond. Derrek from Autonation Ford Torrance took great notes on the issues I was having and took the time to research and get the issues r More

by thomasrcole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek
May 02, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

April 25, 2022

They customer service friendly and time on pick up was ok also like when they wash & vacuum my car. More

by jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 28, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2022

They could improve on their communication skills so that clients can make plans if they are going to be without a vehicle. Also Autonation Ford scheduler needs to know or coordinate with Service Manager More

by Ninaombudsman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Apr 26, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 22, 2022

Advisor Derek Duarte is superb. Always provides an accurate estimate and delivers what he promises. More

by Irvheilmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Apr 26, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 22, 2022

I set up an appointment for a service. Plus I had three recalls on my pickup truck. The work was done on time my vehicle was washed prior to getting it back to me. I'm very satisfied with More

by ccraftal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cisneros
Apr 25, 2022 -

AutoNation Ford Torrance responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

April 19, 2022

I had an unusual repair to my Ford C-Max. The Service Representative kept me informed and provided me options on how to deal with this repair. I was pleased with the work and the timeliness More

by Dschm88629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Noone
Apr 22, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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