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AutoNation Ford Torrance - Service Center

Torrance, CA

4.4
579 Reviews

579 Reviews of AutoNation Ford Torrance - Service Center

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July 11, 2022

I took my 2021 Explorer on 7/6/2022 for recall service. Service Advisor Tom Noone was great explaining what recall was for and called me when my automobile was ready for pick up. And it was washed and look More

by Edna Damo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
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Jul 14, 2022 -

AutoNation Ford Torrance responded

Hello Edna, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Tom Noone is the best service advisor has taken care of our Fords for many years! I totally trust my car to this facility. More

by Megly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
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Jul 14, 2022 -

AutoNation Ford Torrance responded

Hi Megly, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 09, 2022

Thomas was the nicest service writer I’veever had at the dealership. Thank you, Thomas! More

by bahart09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jul 11, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 07, 2022

did not get discount coupon price on battery replacement as advertised on website, however Jessie Cisneros my service advisor is amazing More

by drnriaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Cisneros
Report | Print
Jul 09, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (424) 253-4976. We'd appreciate the chance to make your experience a positive one.

July 07, 2022

I have always felt that Autonation Torrance is a fair and honest dealer. We have serviced our cars there for 20 years. More

by jerrydrenckhahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Report | Print
Jul 10, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 01, 2022

Great service Jesse was very helpful and patient. He made sure I had everything I needed done on my vehicle. More

by Jherrera3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jul 04, 2022 -

AutoNation Ford Torrance responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2022

Extremely pleasant experience with all of the employees I dealt with, my my truck was finished on time and the work was done professionally More

by ddog99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Stankus
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Jul 01, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 26, 2022

Service dept, especially Jesus Cisneros were very helpful with my problem and took care of it as a walk in, no appointment. More

by Dm.ms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Jun 28, 2022 -

AutoNation Ford Torrance responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2022

Derrick is a great service writer! He had the vehicle in and out in a very timely fashion! As always, the vehicle is clean and ready when promised. More

by 399tracy399 Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Jun 28, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2022

Service was just okay, not good not bad. When I got a message that my car was ready I had to wait a little longer because it was in the car wash, which was fine. When it came out it wasn’t w More

by kyliekamimura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrek Duarte
Report | Print
Jun 28, 2022 -

AutoNation Ford Torrance responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Torrance. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (424) 253-4976. We hope to hear from you.

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