Back

AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

Sort by
July 07, 2022

I have always felt that Autonation Torrance is a fair and honest dealer. We have serviced our cars there for 20 years. More

by jerrydrenckhahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Jul 10, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 07, 2022

did not get discount coupon price on battery replacement as advertised on website, however Jessie Cisneros my service advisor is amazing More

by drnriaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Cisneros
Jul 09, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (424) 253-4976. We'd appreciate the chance to make your experience a positive one.

July 01, 2022

Great service Jesse was very helpful and patient. He made sure I had everything I needed done on my vehicle. More

by Jherrera3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jul 04, 2022 -

AutoNation Ford Torrance responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2022

Extremely pleasant experience with all of the employees I dealt with, my my truck was finished on time and the work was done professionally More

by ddog99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Stankus
Jul 01, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 26, 2022

Service dept, especially Jesus Cisneros were very helpful with my problem and took care of it as a walk in, no appointment. More

by Dm.ms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Jun 28, 2022 -

AutoNation Ford Torrance responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2022

Derrick is a great service writer! He had the vehicle in and out in a very timely fashion! As always, the vehicle is clean and ready when promised. More

by 399tracy399 Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Jun 28, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2022

Service was just okay, not good not bad. When I got a message that my car was ready I had to wait a little longer because it was in the car wash, which was fine. When it came out it wasn’t w More

by kyliekamimura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrek Duarte
Jun 28, 2022 -

AutoNation Ford Torrance responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Torrance. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (424) 253-4976. We hope to hear from you.

June 24, 2022

As always Tom Noone and the rest of Auto Nation Ford in Torrance were great! They diagnosed the problem with our car and fixed it expeditiously! The only thing the did not do is pay for the repair work t More

by LSueWilliams51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone, Cheyenne (cashier)
Jun 27, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 24, 2022

I have been using the services of Tom No one for over 30 years. He is very attentive to all my needs. I’m extremely satisfied with the services he provides me and my car. He is what keeps me coming to that More

by Apg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Jun 27, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 22, 2022

Katherine was awesome and helpful! You could tell she was working hard! She went out of her way to help us in a timely manner and was friendly and professional! Thank you Ford for wash More

by Citruslvnllv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Stankus
Jun 23, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

...
30
...