AutoNation Ford Torrance - Service Center

I arrived for my appoitment at 7:30 am which I made on line for "The Works". I told them I would wait and at 9 am my car was ready. I have bought 2 SUV's from this dealership and very happy with servive o line for "The Works". I told them I would wait and at 9 am my car was ready. I have bought 2 SUV's from this dealership and very happy with servive on both. More

I would give Service Advisor Kathy Stankus 6 stars out of 5, for superb sevice. 5, for superb sevice. More

Oil change and inspections were performed professionally and in a timely manner. The salesman was friendly and helpful. and in a timely manner. The salesman was friendly and helpful. More

My wife and I had a very good time, interacting with the employees. We found Katherine to be vary friendly and informative, we also liked that system of video communication between mechanic and customer. employees. We found Katherine to be vary friendly and informative, we also liked that system of video communication between mechanic and customer. More

I arrived 50 minutes late for my 7:00 am appointment to install ordered truck bed liner and tonneau cover. Service advisor said only cover was here. I went to parts and they graciously called Ford Accessor install ordered truck bed liner and tonneau cover. Service advisor said only cover was here. I went to parts and they graciously called Ford Accessories.com for verification of order. The parts counter rep then went and tracked down and found the bed liner in their other warehouse. Service advisor said they would make an attempt to complete entire install same day. Not sure if job would be completed same day, I rented a car. But low and behold, they called at 2:41 pm that job was complete. They also texted a video showing car and installation. More

Had me wating for more than 2 hours, as my shuttle never arrived to pick me up. arrived to pick me up. More

I have been coming to this dealer for a long time and always get great service. Everyone is helpful and friendly, and they go out of their way to make sure everything is done right. always get great service. Everyone is helpful and friendly, and they go out of their way to make sure everything is done right. More

The the worst experience in my life with a dealer. Two times they booked me for service and both times they never reach to check my car. Jesse Cinseros and Jason Green in the city of Torrance are very Two times they booked me for service and both times they never reach to check my car. Jesse Cinseros and Jason Green in the city of Torrance are very rude and unprofessional. Each time I waited 5 hours their excuse not enough repair person to check my car. So why you booked me for appointment. Their answer they have nothing to do with the booking. More

Autonation Ford in Torrance is an excellent example of customer service! They are very loyal to their customers and provide excellent service and support. They are quick, very efficient and people oriente customer service! They are very loyal to their customers and provide excellent service and support. They are quick, very efficient and people oriented! I will continue to utilize their services and I highly recommend them! More