AutoNation Ford Torrance - Service Center
Torrance, CA
579 Reviews of AutoNation Ford Torrance - Service Center
Worst experience ever! Stood outside waiting for someone to help me because there is nowhere to check in. Finally found someone to help me after 15 minutes, only to be gi Stood outside waiting for someone to help me because there is nowhere to check in. Finally found someone to help me after 15 minutes, only to be given the excuse that they were short handed. I didn't make an appointment to have to wait and then be given excuses of why no one is there to check customers in. Why even take appointments? I was so irritated, I ended up leaving without the service. Plus the cost of an oil change was double what the website said! Never again! One star is too many! More
Fantastic service. Everyone is extremely helpful and I never have to wait long for someone to assist me or find the part I need. Everyone is extremely helpful and I never have to wait long for someone to assist me or find the part I need. More
LOVE my service advisor, Tom Noone. Always professional and makes sure all of my service needs are met for my Fusion. Fast service by the mechanics and enjoy having a nice clean car Always professional and makes sure all of my service needs are met for my Fusion. Fast service by the mechanics and enjoy having a nice clean car when it's done. More
We are very pleased with AutoNation's ongoing service for our Escape purchased in May 2021. Kathy Stankus has taken great care of us in arranging service appointments for scheduled maintenance and for our mo our Escape purchased in May 2021. Kathy Stankus has taken great care of us in arranging service appointments for scheduled maintenance and for our most recent replacement of certain parts needing attention, as detected by the check engine light monitoring system. We also commend Tom Noone when he stepped in on one of Kathy's days off to assure smooth continuity. We also really like the touch of washing the vehicle when we pick it up! We look forward to many miles in this wonderful car, and to your attentive service staff. More
The dealer was great, only issue was with one of the supervisor being so rude with the lady that was helping me, I mean the lady was doing her job at the moment and if she did or didn't do something , supervisor being so rude with the lady that was helping me, I mean the lady was doing her job at the moment and if she did or didn't do something , at that moment the supervisor should had waited till I was gone or waited for another moment. Rather than that the lady and other 2 people that help me were so nice and very helpful. My service for the 2nd time I went there is excellent. Will continue going there and hopefully will experience better positive energy so I can give my 5 stars 🌟 . Thanks AutoNation Torrance Ford More