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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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September 01, 2022

I took my Escape in for a fairly serious recall Katherine was my service writer. She got everything set up, got the shuttle to take me home and got my car serviced in record time. More

by Vic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine
Sep 06, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2022

My wife's car and mine came due for service at the same time. I made an appointment with Tom as I have done for years and, as usual, he provided an outstanding service experience. More

by jcam3529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Sep 06, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2022

Derek Duarte took good care of me and my CMax during my service to Auto Nation Torrance. More

by IrishDude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier
Sep 06, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

My first experience at AutoNation Ford was a pleasant one. From drop off to pick up every thing went smoothly and the personnel were all professionals. Received text with video of repair in progress wit More

by JKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Sep 06, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2022

Having my vehicles serviced at this dealership is always a good experience. It is easy to make service appointments and the vehicles are always ready at the promised time. Tom in the service department is a More

by B. Kissinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Sep 06, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2022

overall good experience - simple oil cahnage and recall fix along with tire rotation - did not reset oil indicator was only reason not 5 stars - I did it myself when I got home and checked it More

by bsapfel2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Sep 04, 2022 -

AutoNation Ford Torrance responded

Hello there! We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

August 31, 2022

As always . Tom ,the service rep is always friendly and efficient. Had an early appointment and was my car was finished quickly. More

by Billy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 04, 2022 -

AutoNation Ford Torrance responded

Hi Billy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 31, 2022

This was my first visit to this dealership after moving from out of state. My experience with the service department was excellent. From the manager, Mr. Jason Green to the gentleman who took care of bot More

by magdi Khair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas No one, Jason Green
Sep 04, 2022 -

AutoNation Ford Torrance responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 29, 2022

the service was done as expected. it was done timely. tom is a great service rep. More

by roylowtax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tom noonan
Sep 03, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 29, 2022

Easy to get a service appointment. My advisor Derrrek was very helpful. I will ask for him on my next service. More

by mjkruly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Sep 03, 2022 -

AutoNation Ford Torrance responded

Hello , thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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