AutoNation Ford Torrance - Service Center
Torrance, CA
576 Reviews of AutoNation Ford Torrance - Service Center
Our service advisor, Derrek Duarte, is the reason we come to this AutoNation. He always takes care of us and is wonderful to deal with! He always goes the extra mile to make sure we are happy and he keeps us to this AutoNation. He always takes care of us and is wonderful to deal with! He always goes the extra mile to make sure we are happy and he keeps us informed every step of the way. Thanks Derrek! More
Well organized for service, however, I had to call several times to get an appointment. When I arrived I waited about 15 minutes before I met my service provider. In the past, I was not left waiting. several times to get an appointment. When I arrived I waited about 15 minutes before I met my service provider. In the past, I was not left waiting. I do like the new video system which shows clients the undercarriage of their vehicle and the status of various parts. More
Very help full staff. I was able to get my vehicle serviced even tho they were super busy. I would definitely came back for service I was able to get my vehicle serviced even tho they were super busy. I would definitely came back for service More
Quick entry, they already knew who I was and why I was there. Very knowledgeable about the repair and were able to accommodate my other services that were due. there. Very knowledgeable about the repair and were able to accommodate my other services that were due. More
The repair was an emergency. Diagnosis was fast, service reps knew me explained the problem, and even added complimentary car wash I didn't expect. The wait was comfortable (I mi Diagnosis was fast, service reps knew me explained the problem, and even added complimentary car wash I didn't expect. The wait was comfortable (I might say enjoyable). This even though they were obviously busy. More
I've been a service department customer for almost 10 years. I've always recommended this dealership for service. However, recently I've noticed a severe lack of detail and quality in their service dep years. I've always recommended this dealership for service. However, recently I've noticed a severe lack of detail and quality in their service department. Like everywhere else, Prices going up and quality going down. More