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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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October 21, 2022

I have only had a great experience whether it’s Roy,my salesman or Jesus when I service my truck. Both men are very kind and professional More

by maxnickcole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 20, 2022

Jesse C was so helpful in signing me up to care for ford ranger truck for recall. Then Angel sssusted me in buying back the truck as my husband passed away. Sad times fir me they helped me. In addition I t More

by Peggykay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse C
Oct 27, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 20, 2022

Great service as always. Easy check in, easy check out. Took a little longer than expected but worth the wait. More

by donnaw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 19, 2022

Was greeted by Tom Noone told him I was to meet Kathy, he went looking for her, did not expect that. Kathy came and greeted me and got right to work checking in my truck. She then got on line and researched More

by grhansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Kathy
Oct 26, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 18, 2022

This was the worst service experience ever. They wouldn’t answer the phone and when it was finally picked up after the fifth call it was someone in a separate location that couldn’t answer any More

by Mr Panagos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Oct 23, 2022 -

AutoNation Ford Torrance responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (424) 253-4976 -- we hope to hear from you soon.

October 18, 2022

Easy fast going And hassle free experience. They kept me informed when they were maintenancing my truck. They even went as far as to send a video of what they were working on To insure ease of More

by Elegantdetailing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas noone, Lisa Parasrami
Oct 24, 2022 -

AutoNation Ford Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

October 17, 2022

Tom Noone did an excellent job in diagnosing an issue with my vehicle. His repair team had my vehicle fixed, washed, and ready within an hour! More

by gmail6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Oct 23, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 15, 2022

Had my 10k service, the team at Auto Nations was on top of it. I like the complementary car wash. I scheduled my service through the app without issues. My car is a 2021 F150 KR, More

by Sorin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
Oct 19, 2022 -

AutoNation Ford Torrance responded

Sorin, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 15, 2022

Easy to make an appointment. Good communications with dealership on status. Gave me a ride home after leaving my car for service. They washed my car afterwards, which was very More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro
Oct 20, 2022 -

AutoNation Ford Torrance responded

Hi Laurie, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 14, 2022

Tom Noone is an excellent adviser and always polite and professional. All the staff are polite and hard working. I appreciate their service. More

by JOBrientHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Oct 19, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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