Back

AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

Sort by
October 30, 2022

I'm not very happy with the service my appointment was at 9:30 am for air bags replacements I got there before they took my truck in they were going to have it done by 11 am it did not happen I had to call More

by facosut
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

October 29, 2022

I took my Escape in to have some recall work done. Since it was a recall, there was no charge. They still did the multi-point inspection and a car wash for free! I especially like my technician sho More

by jlim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek and Junior
Nov 06, 2022 -

AutoNation Ford Torrance responded

Jlim, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2022

Professional, reliable and very friendly. What else can I say? Maybe some free snacks in the lounge room? :) More

by alfredo.martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Nov 07, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 28, 2022

Great service with a complimentary ride home and a car wash. Very friendly personnel and reasonable pricing. More

by ivak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Torrance responded

Hi Ivak, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 27, 2022

The quote I received when I dropped off my car was under $200, but I ended up paying over $1100. Almost $900 of that fee was labor. More

by J. Quevedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Nov 07, 2022 -

AutoNation Ford Torrance responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Torrance. If you'd like, please contact our General Manager at (424) 253-4976. We'd appreciate the chance to make your experience a positive one.

October 26, 2022

They do a great job Jesse always takes care of you. It's a nice spot everybody's cool More

by koncretesteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 26, 2022

Quick polite service for recall item . Great communication from service team. Jesse and Derek are great More

by suefr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek in service and Jesse in service
Nov 03, 2022 -

AutoNation Ford Torrance responded

Suefr, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 24, 2022

I always receive excellent service from this dealer; my car is ready when promised, and my service advisor, Tom, is the greatest! More

by patsyanntoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone, Otto (driver)
Nov 02, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 23, 2022

Genuine and sincere effort to please their customers, thorough explanation about servicing performed, information regarding other items that were checked and their present condition, which is important More

by danicagus
Recommend Dealer
Yes
Employees Worked With
Derek Duarte , Lisa Parasrami
Oct 31, 2022 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2022

I had a wonderful experience at AutoNation Torrance. Derek was quick, knowledgeable, and friendly. My truck was repaired a day sooner than Derek told me in the estimate. More

by aaronmorris1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 30, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

...
19
...