Back

AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

Sort by
November 04, 2022

Everyone is really nice. Pedro did an awesome job. He kept checking on my car. He is very kind and personable. Although I waited two hours and it’s understandable because I More

by rg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro
Nov 12, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

November 04, 2022

Katherine was extremely pleasant and helpful. Everything was done as she described it would be. And everyone was friendly. More

by gemma_s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine
Nov 12, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2022

Bought all my cars from Ford and always get excellent service here, from the Salesman, Finance Manager and the Service Department. My service advisor Derrick has always provided top notch service for my More

by mrburnthru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
derrick
Nov 12, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 03, 2022

Making the service appointment was very convenient. Service Rep Tom took care of my needs and the car was serviced in a timely manner while I waited. Good job!!! More

by gary.wiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Torrance responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2022

Setting up an appointment with them was super easy. I arrived on time and they quickly got to work on my oil change. They even threw in a complementary car wash! More

by eltonfsuarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 09, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 01, 2022

Jesse Cisneros is the BEST Service Advisor to me of over 15 years in the World!!! More

by PShankman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayenne , Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Torrance responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. If you have any further questions, please give us a call. We're always happy to help! Take care!

November 01, 2022

Jesse and team did a great service job as usual! Top notch service experience again. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Nov 08, 2022 -

AutoNation Ford Torrance responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 31, 2022

Always helpful and prompt. Tom Noone is terrific—very thorough and helpful. We’ve been buying cars from you for years—mostly because of your great service department. More

by carolhunt27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Nov 08, 2022 -

AutoNation Ford Torrance responded

Hello there!, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

Always Easy to work with. Derrek Duarte ALWAYS does a great job taking care of his customers. More

by Jared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek Duarte - WHO I INTERACTED WITH ACTUALLY. Not sure who Lisa Is., Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Torrance responded

Hi Jared, thank you for your kind review; we are happy to pass along your comments to Derrek here at AutoNation Ford Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

October 30, 2022

Dereck is a gentleman and a scholar. The man is overqualified for his current position. His knowledge of how to save me time and money is invaluable. This Ford in Torrance is blessed More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck, Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
18
...