AutoNation Ford Torrance - Service Center

Jesse Cisneros was a pleasure to work with. He was attentive, kind, and kept me up to date on the status of my car. Thank you! He was attentive, kind, and kept me up to date on the status of my car. Thank you! More

Very good service. My wife and I wanted to take care of the recalls on for explorer. Easy to make an appoint, friendly service technician and they even gave my wife a My wife and I wanted to take care of the recalls on for explorer. Easy to make an appoint, friendly service technician and they even gave my wife a ride back home. All the service was completed in that same business day. Excellent 5 stars More

this dealership has always been good to me and takes excellent care of my latest purchase a Roush Nitemare. excellent care of my latest purchase a Roush Nitemare. More

When you make the appt for service, the Ford employee doesn’t ask if you need a ride back home, or to the dealership to pick ip your car at the end of service. While this location will provide a ride hom doesn’t ask if you need a ride back home, or to the dealership to pick ip your car at the end of service. While this location will provide a ride home AS LONG AS YOU BOOK IT AHEAD, they don’t offer services that other dealerships do. Toyota for example pays for an uber to/from dropoff and pickup at the dealership. Details like this can really make or break customers wanting to use the service location. Also some of your customer service reps who take calls can be short/rude. Being in customer service myself this is highly unprofessional and unnecessary. More

Good service and on time as promised The car was returned to me spotless. The service suggested and performed is looking forward to better performance and safety. returned to me spotless. The service suggested and performed is looking forward to better performance and safety. More

Communicated well on the service of the truck. Parts for recall had been ordered and installed. Parts for recall had been ordered and installed. More

Everyone is friendly and helpful and will go out of their way to make sure the customer is satisfied. I have bought cars from here and had regular service appointments, and everyone always does a great job. way to make sure the customer is satisfied. I have bought cars from here and had regular service appointments, and everyone always does a great job. Everyone is friendly, polite, efficient, patient, and helpful. I always appreciate the time and care they give me and my car. Thank you!!!!! More

After scheduling an appointment prior. I have to wait for recall parts. Then small warranty work. However, no big until the dealership rescheduled me to come in 6 MONTHS from now. I was go I have to wait for recall parts. Then small warranty work. However, no big until the dealership rescheduled me to come in 6 MONTHS from now. I was going to get an oil change too. This is a capricious decision that undercut myself and the tech o was working with. Tried to reset and nope changed to even further away More

Derek was communicative, friendly, and respectful. He gave me info and asked pertinent questions. I was pleased to deal with him and the lovely young lady at the cash. He gave me info and asked pertinent questions. I was pleased to deal with him and the lovely young lady at the cash. More

Lady who took my call wasn’t very friendly I like being sent a confirmation via text, about my appointment I read on one of the emails that there will be a complementary 5 point check inspection but they sent a confirmation via text, about my appointment I read on one of the emails that there will be a complementary 5 point check inspection but they didn’t do it. I guess it was a miss combination because he asked if I wanted any extra service and I said no but I thought the 5 point was going to get done Service was on time I like that a video was sent to see what exactly they did on the car Also thank you for washing my car! More