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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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November 22, 2022

Service staff was nice and very helpful. However, this is the second time i took my car for the same issue. And this time i had to keep my car for 2 days but it is not resolved. More

by Lloydw83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Stankus
Nov 24, 2022 -

AutoNation Ford Torrance responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Torrance. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (424) 253-4976 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 21, 2022

Took my Ford Escape in for service and everything went smoothly and on time, it's not the first time and not the last I give AutoNation Ford dealership 5 full stars! More

by gobound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Nov 23, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 18, 2022

Professional and respectful. This is something I value very much. Leaving the dealership with no worries leads to stress free knowing your vehicle is in good hands More

by k.mizushima
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 22, 2022 -

AutoNation Ford Torrance responded

Hello, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2022

Very nice service. Got me in there and out of their on a recall fix right away. Katherine was wonderful. No problems, and loved the car wash! More

by amp1074
Recommend Dealer
Yes
Employees Worked With
Katherine
Nov 21, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2022

Ford auto nation in Torrance,ca always has great service. They are thorough,prompt,and always friendly. Once again great job!! More

by James gellor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro, Francesca
Nov 21, 2022 -

AutoNation Ford Torrance responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2022

Clean and professional. Was greeted in a timely manner to start the process. Was advised of possibly further work necessary, and given the option to do so. More

by SCowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Nov 18, 2022 -

AutoNation Ford Torrance responded

Hi Scowboy, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 14, 2022

This dealership was a very negative experience. Not only did no one bother to come outside and greet me, but they all acted as if I was interrupting them from their social activities as I patiently More

by gillbry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katherine, The Cashier(s)
Nov 18, 2022 -

AutoNation Ford Torrance responded

GiHillbry, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

November 14, 2022

They did a regular service on a busy day and got it done on time. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrek
Nov 17, 2022 -

AutoNation Ford Torrance responded

Hello Tony, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2022

Extremely friendly and helpful staff. excellent prices, super fast drop off shuttle. Wating aera is clean with allways stocked vending machines. They always have great coupons on there we More

by Elizabeth Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Nov 17, 2022 -

AutoNation Ford Torrance responded

Hi Elizabeth, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Ford Torrance! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2022

I only take my vehicle to this dealership. They do a great job, have always been honest with me and I always have the best customer service. More

by Krystalgroves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Noone
Nov 17, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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