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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
578 Reviews

578 Reviews of AutoNation Ford Torrance - Service Center

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January 02, 2023

Good dealership, but we didn't have the best experience this time. Nothing was done and waited for too much time More

by Erikrazo2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Jan 05, 2023 -

AutoNation Ford Torrance responded

Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

January 02, 2023

I had an excellent experience with the service department at this dealership. The communication and follow-up processes are great, and they got me in and out quickly. More

by stmalachy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Jan 04, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 30, 2022

I appreciate the professionalism and courteous manner in which they extended to me A big thank you! Sandra More

by flygirl.braz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Jan 03, 2023 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 30, 2022

It was great! Fast and easy service with a text when it was ready and a video of the updates they did. More

by nathernandez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jan 04, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

My third time here . Great service fast friendly and they didn’t try to up sale me. More

by Derrickjr1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Dec 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 26, 2022

Great service. Thank you. Work was performed on time and pretty much as described. Service writer was great. More

by drdbruzzone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine in Service
Dec 27, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

December 25, 2022

everyone was helpful and very courteous. i did have little trouble with dropping off my vehicle as i didn’t know what the procedure was More

by dianemariewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 27, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

They were quick doing the transmission recall and let us know two hours later that our car was done. The service representative was very professional, and our car was washed before it was brought out to us More

by hogocloward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 27, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 22, 2022

Fast service and quick response from service rep about the status of my vehicle. Liked that my truck was also delivered back to me washed. More

by Clintjperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Dec 27, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 20, 2022

Haven’t been there for 2 years due to bad services experience. Went back recently for a recall and oil change service was better. Like the fact that they take you home with a shuttled if you go before More

by NM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
Dec 23, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for taking the time to leave us feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

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