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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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January 21, 2023

Kathy was wonderful to work with. She took care of my emergency tire repair and provided me text updates along the way. More

by kevinhetrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Jan 25, 2023 -

AutoNation Ford Torrance responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 18, 2023

We brought our 2016 Ford Edge Sport to AutoNation Ford Torrance to have them inspect our Brakes and perform Safety Recall 22S43 Transmission Shifter Cable Busing services. Both service actions were perfor More

by hechcohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Noone
Jan 22, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 16, 2023

Katherine is super helpful and responsive, giving me timely updates. I love the technician's video to show me the conditions of the car from the bottom. It was a regular oil change and check up, but t More

by Taka-Ok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine STANKUS
Jan 19, 2023 -

AutoNation Ford Torrance responded

Hello, We appreciate you taking the time to leave us a response! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 13, 2023

Jesse is a pleasure to work with. He always makes sure I am informed of any and all of my service needs. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Jan 18, 2023 -

AutoNation Ford Torrance responded

Hi Cindy, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

January 12, 2023

Great people to work with and service was done in a timely manner. I'll be coming back here for future service. More

by rambler358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 17, 2023 -

AutoNation Ford Torrance responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2023

Efficient and good communication in working with Pedro. Was especially impressed by service of Mark Groves Sr. Kind, helpful, and took the time to trouble shoot a problem. His customer care and warmth More

by Mikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Groves Sr., Pedro
Jan 18, 2023 -

AutoNation Ford Torrance responded

Hello Mikel, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2023

Booked a service appointment. They were prompt and did the necessary 60,000 mile service. Comfortable waiting lounge and clean restroom. More

by macdonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Stankus
Jan 06, 2023 -

AutoNation Ford Torrance responded

Hi Macdonell, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 03, 2023

dealer is clean,thomas was very helpfull and very profecional,very happy with the service.Thanks. More

by salvador8732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 06, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 02, 2023

Good dealership, but we didn't have the best experience this time. Nothing was done and waited for too much time More

by Erikrazo2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Jan 05, 2023 -

AutoNation Ford Torrance responded

Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

January 02, 2023

I had an excellent experience with the service department at this dealership. The communication and follow-up processes are great, and they got me in and out quickly. More

by stmalachy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Jan 04, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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