Back

AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

Sort by
February 09, 2023

Went to dealership without an appointment and requested an oil change. Service attendant agreed to perform service and immediately took vehicle to the service technician. Technician flushed oil reservoir, More

by rjcrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 12, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2023

My service advisor Katherine kept me in the loop. The team out back gave her a complete workup to report to me. The things they found would have made the car undrivable a few more miles down the road More

by hmanning_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Stankus
Feb 09, 2023 -

AutoNation Ford Torrance responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 05, 2023

Very disappointed with this service group. After waiting 4.5 hours for an estimate on their recommended brake service, I went and picked up my F150 truck to take it to another dealer. Servic More

by marylivio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katherine
Feb 08, 2023 -

AutoNation Ford Torrance responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Torrance. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

February 04, 2023

Received prompt service at my appointment time without waiting. Courtesy car wash provided automatically upon completion of service was greatly appreciated. More

by uncle.g.sizzle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Melendrez
Feb 08, 2023 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

February 03, 2023

The RECALL work was completed in unexpected fast time. The employees were very kind and professional. Thank you. More

by Renate KOBRYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 08, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Pedro was the rep who helped me out this time. The brotha was professional and cool as xxxx. He made sure to update me on my vehicles status every few days and had the whip washed and looking bran More

by philware1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Feb 09, 2023 -

AutoNation Ford Torrance responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Torrance. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 01, 2023

Katherine the service mgr was prompt, kept her word, informative as to recall and was always communicating. More

by kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Feb 05, 2023 -

AutoNation Ford Torrance responded

Hi Kurt, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2023

Great experience, got me in and out quickly! Very fair price for not an easy job. More

by longstorylarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Jan 31, 2023 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 26, 2023

Have been going here for 20 years. Always have gotten great service and been treated fairly. Tom Noone is the best. More

by darkjedigc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jan 31, 2023 -

AutoNation Ford Torrance responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Torrance. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 26, 2023

All I can say is Tom Noone is the best! The guy really looks out for his customers. 6 star service! More

by Tsmith4659
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Jan 31, 2023 -

AutoNation Ford Torrance responded

Hello Smith, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
11
...