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AutoNation Ford Torrance

Torrance, CA

4.4
900 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 900 reviews

August 17, 2021

Jen was very helpful. I live out of state and have another vehicle I am taking home. Jen helped me store the vehicle at the dealership for a few days until I could pick it up. More

by stevenl.williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hall
Aug 22, 2021 -

AutoNation Ford Torrance responded

Hi Steven, thank you for your kind review; we are happy to pass along your comments to Jen here at AutoNation Ford Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2021

Joseph was amazing handling the tricky situation with ordering and delivery our new Ford Bronco. It was a fantastic and as painless as Joseph could make it for us. More

by OlsonFamBam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrhi
Aug 22, 2021 -

AutoNation Ford Torrance responded

Hi Olson, thank you for your kind review; we are happy to pass along your comments to Joseph here at AutoNation Ford Torrance! Until the next time we meet, take care!

August 16, 2021

The service I received is the best as always. This is where I take my Mustang for everything; service and collision work. More

by epreston16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
Aug 22, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

My 2019 Ford Edge was still under factory warranty. The issue we were told, required parts that were backordered until the day we were told the vehicles repairs had been completed( JULY 26-AUG 13TH) . I un More

by BLOWNF100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Persons who answer the service dept. phones and service written, Jesse.
Aug 22, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 16, 2021

THE ANNUAL MAINTENANCE WAS EASY TO SCHEDULE AND WAS PERFORMED IN 2 HOURS.TOM NOONE YOUR SERVICE REPRESENTATIVE WAS VERY HELPFULL.I WILL RECOMMEND HIM TO MY FRIENDS More

by ALEX
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
TOM NOONE
Aug 22, 2021 -

AutoNation Ford Torrance responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2021

Love the Dealer but time management could be better and oil change shouldn’t take more than 30 minutes I waited 2 hours last time I went.Otherwise a very nice dealership More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 16, 2021 -

AutoNation Ford Torrance responded

Hello Jimmy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 14, 2021

Don't ever purchase from this place. Their used car warranty is not covered by Ford. I called Ford customer relations because I was scheduled for an appointment because my transmission was slipping. Th More

by robertpcallis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Problem was in finance dept.
August 10, 2021

Very good customer assistance, very friendly. Always called back or texted back when I called or texted. I was never pushed to buy its truck More

by Jsgardening
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Rios
Aug 16, 2021 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2021

Leo was awesome. He picked us up at the airport and stayed close to us throughout the buying process. He took pictures of us with our new F150 and sent a video of us leaving AutoNation. We would defini More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo
Aug 22, 2021 -

AutoNation Ford Torrance responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Aug 22, 2021 -

Tim responded

Thanks again AutoNation Ford Torrance! We would definitely purchase a new vehicle from you again.

August 06, 2021

Kathy provided excellent service, She was detail oriented and anticipated my needs as a customer. Once the vehicle was examined a clear and concise plan was communicated. More

by whhansel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Stankus
Aug 22, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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