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AutoNation Ford Torrance
Torrance, CA
897 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence
AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 897 reviews
August 16, 2021
My 2019 Ford Edge was still under factory warranty. The issue we were told, required parts that were backordered until the day we were told the vehicles repairs had been completed( JULY 26-AUG 13TH) . I un issue we were told, required parts that were backordered until the day we were told the vehicles repairs had been completed( JULY 26-AUG 13TH) . I understand the challenging times we are all in right now... shortage of workers, chips and backordered parts but I do feel the communication from the dealership staff needs to improve. More
by BLOWNF100
Employees Worked With
Persons who answer the service dept. phones and service written, Jesse.
August 16, 2021
THE ANNUAL MAINTENANCE WAS EASY TO SCHEDULE AND WAS PERFORMED IN 2 HOURS.TOM NOONE YOUR SERVICE REPRESENTATIVE WAS VERY HELPFULL.I WILL RECOMMEND HIM TO MY FRIENDS PERFORMED IN 2 HOURS.TOM NOONE YOUR SERVICE REPRESENTATIVE WAS VERY HELPFULL.I WILL RECOMMEND HIM TO MY FRIENDS More
by ALEX
Employees Worked With
TOM NOONE
August 15, 2021
Love the Dealer but time management could be better and oil change shouldn’t take more than 30 minutes I waited 2 hours last time I went.Otherwise a very nice dealership oil change shouldn’t take more than 30 minutes I waited 2 hours last time I went.Otherwise a very nice dealership More
by Jimmy
Employees Worked With
N/A
August 14, 2021
Don't ever purchase from this place. Their used car warranty is not covered by Ford. I called Ford customer relations because I was scheduled for an appointment because my transmission was slipping. Th warranty is not covered by Ford. I called Ford customer relations because I was scheduled for an appointment because my transmission was slipping. They said they could not fix it because they were so backed up. Ford customer relations said they could not do anything because that is autonations own contract which is trash and they wont even honor it. They knew my warranty was only good for 90 days and so they just waited until it expired. They also made a fake edison bill in order to show my residency for their loan company. I dont even have an account with edison. I was outraged I called edison fraud dept and bbb and reported them for that. More
by robertpcallis
Employees Worked With
Problem was in finance dept.
August 07, 2021
Leo was awesome. He picked us up at the airport and stayed close to us throughout the buying process. He took pictures of us with our new F150 and sent a video of us leaving AutoNation. We would defini stayed close to us throughout the buying process. He took pictures of us with our new F150 and sent a video of us leaving AutoNation. We would definitely use AutoNation again and I would ask for Leo. More
by Tim
Employees Worked With
Leo
August 06, 2021
Kathy provided excellent service, She was detail oriented and anticipated my needs as a customer. Once the vehicle was examined a clear and concise plan was communicated. and anticipated my needs as a customer. Once the vehicle was examined a clear and concise plan was communicated. More
by whhansel
Employees Worked With
Kathy Stankus
August 04, 2021
Very happy with my experience. Joseph was very helpful and kept us fully informed very well considering the tough chip situation at Ford. The process was very smooth. and kept us fully informed very well considering the tough chip situation at Ford. The process was very smooth. More
by raytarkington
Employees Worked With
Joseph Mistrih
August 04, 2021
The service the attitude the work and the explanation and everything about this place is great Abanoub Awed is an awesome guy and Jesse is great service advisor everything about this place is great Abanoub Awed is an awesome guy and Jesse is great service advisor More
by Armanious82
Employees Worked With
Abanoub Awed and Jesse
August 03, 2021
Service was good, and got me in very quickly, but would have liked to know it was going to take almost all day to complete, and when I asked for a ride home, they did not tell me they would not bring me ba have liked to know it was going to take almost all day to complete, and when I asked for a ride home, they did not tell me they would not bring me back to pick up the car. I had to call to check, because I needed my car to get to an appointment at 4. Car was in at 8:30, and they did get it done in time. Now I know to ask more questions. More
by Djrayfield
Employees Worked With
Jesus Cisneros
