Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Torrance
Torrance, CA
884 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 884 reviews
August 14, 2021
Don't ever purchase from this place. Their used car warranty is not covered by Ford. I called Ford customer relations because I was scheduled for an appointment because my transmission was slipping. Th warranty is not covered by Ford. I called Ford customer relations because I was scheduled for an appointment because my transmission was slipping. They said they could not fix it because they were so backed up. Ford customer relations said they could not do anything because that is autonations own contract which is trash and they wont even honor it. They knew my warranty was only good for 90 days and so they just waited until it expired. They also made a fake edison bill in order to show my residency for their loan company. I dont even have an account with edison. I was outraged I called edison fraud dept and bbb and reported them for that. More
by robertpcallis
Employees Worked With
Problem was in finance dept.
Helpful August 10, 2021
Very good customer assistance, very friendly. Always called back or texted back when I called or texted. I was never pushed to buy its truck called back or texted back when I called or texted. I was never pushed to buy its truck More
by Jsgardening
Employees Worked With
Irene Rios
August 07, 2021
Leo was awesome. He picked us up at the airport and stayed close to us throughout the buying process. He took pictures of us with our new F150 and sent a video of us leaving AutoNation. We would defini stayed close to us throughout the buying process. He took pictures of us with our new F150 and sent a video of us leaving AutoNation. We would definitely use AutoNation again and I would ask for Leo. More
by Tim
Employees Worked With
Leo
August 06, 2021
Kathy provided excellent service, She was detail oriented and anticipated my needs as a customer. Once the vehicle was examined a clear and concise plan was communicated. and anticipated my needs as a customer. Once the vehicle was examined a clear and concise plan was communicated. More
by whhansel
Employees Worked With
Kathy Stankus
August 04, 2021
Very happy with my experience. Joseph was very helpful and kept us fully informed very well considering the tough chip situation at Ford. The process was very smooth. and kept us fully informed very well considering the tough chip situation at Ford. The process was very smooth. More
by raytarkington
Employees Worked With
Joseph Mistrih
August 04, 2021
The service the attitude the work and the explanation and everything about this place is great Abanoub Awed is an awesome guy and Jesse is great service advisor everything about this place is great Abanoub Awed is an awesome guy and Jesse is great service advisor More
by Armanious82
Employees Worked With
Abanoub Awed and Jesse
August 03, 2021
Service was good, and got me in very quickly, but would have liked to know it was going to take almost all day to complete, and when I asked for a ride home, they did not tell me they would not bring me ba have liked to know it was going to take almost all day to complete, and when I asked for a ride home, they did not tell me they would not bring me back to pick up the car. I had to call to check, because I needed my car to get to an appointment at 4. Car was in at 8:30, and they did get it done in time. Now I know to ask more questions. More
by Djrayfield
Employees Worked With
Jesus Cisneros
August 03, 2021
Angel was great to work with. Personable and professional. And Abanoub was so friendly and made the financial process smooth. Angel’s follow-up is much appreciated. professional. And Abanoub was so friendly and made the financial process smooth. Angel’s follow-up is much appreciated. More
by blklemm
Employees Worked With
Angel Amavizca, Abanoud Awed
August 02, 2021
Great service. Prompt reply to my inquiries and questions. Minimized my time at dealership, therefore less time away from my family. Well done! Thanks to the wonderful teamwork questions. Minimized my time at dealership, therefore less time away from my family. Well done! Thanks to the wonderful teamwork More
by stevemoreno627
Employees Worked With
Jenifer Hall
August 02, 2021
Took my F-150 in for a battery/charging problem and routine oil change. My truck was diagnosed as having a defective battery and it was replaced with a new unit. The paperwork included a safety check s routine oil change. My truck was diagnosed as having a defective battery and it was replaced with a new unit. The paperwork included a safety check sheet. My F-150 was returned to me washed and looking great. More
by Raymondh310
Employees Worked With
Kathy Stankus
