AutoNation Ford Torrance

Derrick did a great job meeting my needs in a pleasant and efficient way. I can easily recommend this location for its service and demeanor. and efficient way. I can easily recommend this location for its service and demeanor. More

Thanks again for your great customer service in my F150 Thanks again for your great customer service in my F150 4WD purchase. The staff were all a pleasure to work with and it was really a no pressure no Thanks again for your great customer service in my F150 4WD purchase. The staff were all a pleasure to work with and it was really a no pressure no stress experience. The facility is modern and well kept also adding to the enjoyable experience. The car was washed and ready to go which I would expect on a new vehicle purchase, but really appreciated was the completely full tank of gas. They demonstrated that the little things matter! More

Excellent service and clean customer lounge. Waiting did not take long for the service to be finished. Car wash was free and the dealership staff were courteous. not take long for the service to be finished. Car wash was free and the dealership staff were courteous. More

My experience was great--as always! Tom was very helpful and my car was serviced quickly and he ordered the special part I needed and called me as soon as he received the part to schedule installing it. Thi and my car was serviced quickly and he ordered the special part I needed and called me as soon as he received the part to schedule installing it. This is the best Dealership I've experienced--from buying my 2020 Escape to servicing it! More

Its been a long time since Torrance Ford has had such amazing employees in the service department. Steven helped me out and it awesome!!! Please keep him amazing employees in the service department. Steven helped me out and it awesome!!! Please keep him More

It took me two tries to make an appointment. The first time I called the receptionist couldn’t find anyone from service to take my call. When I did bring my truck in, the service rep was very nice, time I called the receptionist couldn’t find anyone from service to take my call. When I did bring my truck in, the service rep was very nice, but when he called to tell me what was wrong with my truck I got the big scare tactic about what was wrong and then got the quote. It felt very reality show in delivery. The quote was really high and I had only one item fixed. I will take the truck elsewhere to get the radiator flushed. I find it strange that a hose clamp was missing on my truck when to date your dealership is the only ones who have worked on it. So either it was never there to begin with, or someone there forgot to replace it when you were working on the truck the last time. The service was done in a timely fashion and the truck was washed which was a very nice bonus. More

This is my fourth explorer. Tom Noone has been my advisor throughout the years. My experience with him has been outstanding. This recent visit was no exception. advisor throughout the years. My experience with him has been outstanding. This recent visit was no exception. More

With the long delays in producing new cars, Joseph alerted me when my Ford would be built and the shipping schedule. When the car was finally at the dealership, he walked use through the lease option alerted me when my Ford would be built and the shipping schedule. When the car was finally at the dealership, he walked use through the lease options and procedures. Despite the year-long delay in manufacturing, we ended up with a good experience. We always had good experience with service on our previous Ford Fusion. Sorry too see the Fusion discontinued. More

I’ve been going to same dealership for over 26 years each visit is an experience in a good way with good people, they take the time you need and without pressure to you. I’ve gotten 14 vehicles there an each visit is an experience in a good way with good people, they take the time you need and without pressure to you. I’ve gotten 14 vehicles there and will be back for 15th. More

Service writer Derrick was great to work with. Our 2018 Explorer was brought in for an oil change and 10K mile check and they even washed it! Great service! Explorer was brought in for an oil change and 10K mile check and they even washed it! Great service! More