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AutoNation Ford Torrance

Torrance, CA

Overview
Reviews
Vehicles
4.4
900 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 900 reviews

July 31, 2023

Service was very straightforward and responsive. Notified me at every step of the process and my F150 has never run better! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Aug 04, 2023 -

AutoNation Ford Torrance responded

Hi Matt, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

I have to say that I am truly satisfied with the service I received this time around. More

by MiguelA2888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Cisneros
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Aug 01, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2023

Customer service was excellent, Joseph help me ordered my truck Ford maverick 2023, as soon as my truck arrived Joseph call me to set up a time to go to the dealer ,and he went thru all the options that the More

by saul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph
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Aug 01, 2023 -

AutoNation Ford Torrance responded

Hello Saul, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2023

service dept was great. bought the car in march salesperson was going to order missing part. found out at oil change the part was never ordered. shout out to angel carbajal More

by jeep grandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kathy stankus, angel carbajal
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Aug 01, 2023 -

AutoNation Ford Torrance responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 24, 2023

Pleasant staff clan location. A little miscommunication but all in all it was a okay experience. More

by edcoolguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember
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Jul 27, 2023 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us this feedback. If you need more help, our team is available to talk -- safe travels!

July 22, 2023

I recently brought my car in for a multiuser-point inspection and oil change. The service provider was very nice. Turns out I also needed front brakes. I got them done too. Now for the con: my check e More

by design.the.right.way
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
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Jul 25, 2023 -

AutoNation Ford Torrance responded

Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing, please call our General Manager at (424) 253-4976 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 19, 2023

Fast and efficient service. Tom Noone always is welcoming and a pleasure to work with. Pleasant lounge area to wait in. More

by jerry.norie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Noone
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Jul 24, 2023 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

I had two recent visits, one for service and one for sales. AutoNation Ford has been an excellent dealership for the duration of my first Ford and follow up purchase of a second Ford. Mr. Joseph Mistrih More

by Richard W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih and Jessie Cisneros
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Jul 24, 2023 -

AutoNation Ford Torrance responded

Hi Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 16, 2023

The service was fast and expensive; however, what I hate is that I have left messages to the Service Advisor and she never returned them. It's been over 2 weeks of my last service and there's a noise from t More

by mc.ignacio310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine, Stankus
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Jul 20, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 13, 2023

Customer service has continued to provide nothing less than excellent service as a customer over 12 years. More

by Mca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Jul 17, 2023 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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