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AutoNation Ford Torrance

Torrance, CA

4.5
893 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 893 reviews

July 19, 2023

I had two recent visits, one for service and one for sales. AutoNation Ford has been an excellent dealership for the duration of my first Ford and follow up purchase of a second Ford. Mr. Joseph Mistrih More

by Richard W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih and Jessie Cisneros
Jul 24, 2023 -

AutoNation Ford Torrance responded

Hi Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 16, 2023

The service was fast and expensive; however, what I hate is that I have left messages to the Service Advisor and she never returned them. It's been over 2 weeks of my last service and there's a noise from t More

by mc.ignacio310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine, Stankus
Jul 20, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 13, 2023

Customer service has continued to provide nothing less than excellent service as a customer over 12 years. More

by Mca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 17, 2023 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 11, 2023

Fast service. Good communication and kept me updated regarding the service. Friendly and helpful staff. It was much appreciated! More

by rachelfordlcsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Jul 15, 2023 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us a response. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 10, 2023

We received letter for unit recall and went there 8:30am to drop our maverick in the service area and around 3pm they called that its ready for pick-up but only knowing that the parts is not available yet a More

by Bong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 13, 2023 -

AutoNation Ford Torrance responded

Hi Bong, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (424) 253-4976. We hope to hear from you.

July 08, 2023

I’ve taken all my vehicles for service for many years. I always receive the best quality of care. More

by Myford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Jul 12, 2023 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 06, 2023

When I purchased my new, used, car, I also purchased the maintenance package. When I brought my car in to have it serviced, an oil change, the gentleman handling my service wasn't very helpful. Once he re More

by johnhangartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Jul 11, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (424) 253-4976. We hope to hear from you.

July 03, 2023

Friendly staff. Professional sales and finance team. I recommended to my family and friends. Great products. More

by dezian74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasper
Jul 06, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 30, 2023

Regardless of there issues people is always nice and welcoming. Even technician are polite and acknowledge. More

by Jessecisnerosbaca.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 04, 2023 -

AutoNation Ford Torrance responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 30, 2023

I like Auto Nation Ford at the Torrance dealership because I like the Maintenance service. I do very often contact this department for any questions that I might have about my Ford trucks since 2001. More

by maciasoj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jessy Cisneros/Katty/Pedro
Jul 04, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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