AutoNation Ford Torrance

Just got my first Ford, a 2017 Mustang, in March from a dealership in Orange, so this was my first visit to this dealership. I was very pleased with the way they treated me and my car. Steve Marroquin was dealership in Orange, so this was my first visit to this dealership. I was very pleased with the way they treated me and my car. Steve Marroquin was cordial and professional and I got my car back the same day. The very next day I got a message on my dash that I needed to change the battery in my "key". I bought new batteries but couldn't figure out how to close the housing. I drove back to the dealership and two of the service techs, Tom and Kathy both took a shot at fixing it. When they couldn't figure it out either, they took it to someone who had more experience with this problem. Kathy came back with it fully assembled. Apparently yours truly had bought the wrong size batteries. They put in the proper ones and wouldn't charge me for them. A very nice group of people! I highly recommend AutoNation Ford. More

Great experience from beginning to end. Kathy kept me informed of the progress of the service on my truck and answered every question I had. Even had a small Traffic Collision on the way home and everyon informed of the progress of the service on my truck and answered every question I had. Even had a small Traffic Collision on the way home and everyone was to help with the question I had about the small amount of damage and getting me back on the road. More

Great service. I was greeted as soon as I pulled in. Tom was notified and checked me in, arranged for a ride home and came to tell me the shuttle has arrived. When my car was ready it had been cleaned ins was notified and checked me in, arranged for a ride home and came to tell me the shuttle has arrived. When my car was ready it had been cleaned inside and out. More

Great Experience - Good price on a cargo that was very hard to find. luckily they had one coming in and reserved it for me - heard stories of other dealerships marking up these vans above MSRP because th hard to find. luckily they had one coming in and reserved it for me - heard stories of other dealerships marking up these vans above MSRP because they were so scarce. No problems like that with Joseph More

AutoNation Ford Torrance exhibited outstanding professionalism and excellent customer service to me recently when I purchased a new vehicle from them. As a woman, I have found it can be intimidat professionalism and excellent customer service to me recently when I purchased a new vehicle from them. As a woman, I have found it can be intimidating to go into a dealership to purchase a car. Ron Smith spoke to me and treated me with profound respect while he explained, in detail, the entire process and went over every aspect and feature of the new vehicle. My Ford Explorer was delivered to me spotless and with a full tank of gas. Kudos to AutoNation Ford Torrance, you have a very satisfied customer for life! More

The service was good from Jesse and Mark, but we had to wait 10 minutes for the cashier to finish a call before we could pick up our car. Jesse assured us our car would be washed, but it wasn’t. That was v wait 10 minutes for the cashier to finish a call before we could pick up our car. Jesse assured us our car would be washed, but it wasn’t. That was very disappointing and our car was very dusty since we had to leave at the dealership for three days. More

this dealership had excelent service. Emailed reminders of appointment. Promptly welcomed me to the service department. Had a driver drive me back to my home. Work was completed plus I was given a statu of appointment. Promptly welcomed me to the service department. Had a driver drive me back to my home. Work was completed plus I was given a status report on other work needed. More

Good price on the new car and great service for the last 15 years we have used them. 15 years we have used them. More

They have good service attentive personal and above all, they go to check the vehicles they go to check the vehicles More

I have always been very pleased with the service provided. Tom Noone is always very helpful. I would rate my recent service as excellent once again. provided. Tom Noone is always very helpful. I would rate my recent service as excellent once again. More