AutoNation Ford Torrance

Great service experience . Explained everything they we’re going to do and the car was washed and sanitized. we’re going to do and the car was washed and sanitized. More

Excellent customer service by Eric and especially Yanni who stayed very late until done. Yanni deserves a promotion and raise! who stayed very late until done. Yanni deserves a promotion and raise! More

Joseph was very professional and worked quickly to finalize my special order that was placed in March. The car came in earlier than expected and he expedited the paper work. The whole team was great. finalize my special order that was placed in March. The car came in earlier than expected and he expedited the paper work. The whole team was great. He set me up on the Ford App and off I went. I will be returning in the coming days for a thorough detailing of the car and remedy some scratches that were on the car at the time of drive off. Dealership promised to take care of those issues at their expense. More

I’ve been coming to Autonation Ford service to see Tom for over 25 years. They always get the job done! for over 25 years. They always get the job done! More

Just got my first Ford, a 2017 Mustang, in March from a dealership in Orange, so this was my first visit to this dealership. I was very pleased with the way they treated me and my car. Steve Marroquin was dealership in Orange, so this was my first visit to this dealership. I was very pleased with the way they treated me and my car. Steve Marroquin was cordial and professional and I got my car back the same day. The very next day I got a message on my dash that I needed to change the battery in my "key". I bought new batteries but couldn't figure out how to close the housing. I drove back to the dealership and two of the service techs, Tom and Kathy both took a shot at fixing it. When they couldn't figure it out either, they took it to someone who had more experience with this problem. Kathy came back with it fully assembled. Apparently yours truly had bought the wrong size batteries. They put in the proper ones and wouldn't charge me for them. A very nice group of people! I highly recommend AutoNation Ford. More

Great experience from beginning to end. Kathy kept me informed of the progress of the service on my truck and answered every question I had. Even had a small Traffic Collision on the way home and everyon informed of the progress of the service on my truck and answered every question I had. Even had a small Traffic Collision on the way home and everyone was to help with the question I had about the small amount of damage and getting me back on the road. More

Great service. I was greeted as soon as I pulled in. Tom was notified and checked me in, arranged for a ride home and came to tell me the shuttle has arrived. When my car was ready it had been cleaned ins was notified and checked me in, arranged for a ride home and came to tell me the shuttle has arrived. When my car was ready it had been cleaned inside and out. More

Great Experience - Good price on a cargo that was very hard to find. luckily they had one coming in and reserved it for me - heard stories of other dealerships marking up these vans above MSRP because th hard to find. luckily they had one coming in and reserved it for me - heard stories of other dealerships marking up these vans above MSRP because they were so scarce. No problems like that with Joseph More

AutoNation Ford Torrance exhibited outstanding professionalism and excellent customer service to me recently when I purchased a new vehicle from them. As a woman, I have found it can be intimidat professionalism and excellent customer service to me recently when I purchased a new vehicle from them. As a woman, I have found it can be intimidating to go into a dealership to purchase a car. Ron Smith spoke to me and treated me with profound respect while he explained, in detail, the entire process and went over every aspect and feature of the new vehicle. My Ford Explorer was delivered to me spotless and with a full tank of gas. Kudos to AutoNation Ford Torrance, you have a very satisfied customer for life! More

The service was good from Jesse and Mark, but we had to wait 10 minutes for the cashier to finish a call before we could pick up our car. Jesse assured us our car would be washed, but it wasn’t. That was v wait 10 minutes for the cashier to finish a call before we could pick up our car. Jesse assured us our car would be washed, but it wasn’t. That was very disappointing and our car was very dusty since we had to leave at the dealership for three days. More