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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

November 14, 2021

Leo and the financial guy (can’t remember his name) were very accommodating. my time was limited but they worked as fast as they could. More

by nkeeney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 19, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2021

Came in for routine maintenance. Didn't have to wait too long, the car was even washed and smelled good. Excellent service! More

by LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Nov 16, 2021 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

November 12, 2021

The last year they have been less than helpful especially when dealing with transmission issues. More

by Donewithford
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
November 11, 2021

Fast quality service. Cashier is very nice. Mark in parts is also very helpful and friendly More

by Neenarthur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in parts, Sydney Thorp
Nov 14, 2021 -

AutoNation Ford Torrance responded

Hello, we are pleased to hear you had such a positive experience with us, Neenarthur! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2021

Very polite and they were punctual on the estimated time, Steven is a great advisor honestly you can’t go wrong here. More

by Abordo.robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 14, 2021 -

AutoNation Ford Torrance responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2021

Service takes way to long. Dealership attempted to wash the car in preparation for the customer did a lousy job at that as well. More

by Michaelg41
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherl
Nov 14, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 08, 2021

We have had many Ford vehicles over the years and our service experience was always great when Tom Noone was the service manager. Tom was gone for awhile due to an illness and the service went downhill More

by mrpetty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Nov 10, 2021 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 08, 2021

great dealership - steven was very helpful and kept me up to date while my truck was being serviced More

by sgarciajr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steven
Nov 10, 2021 -

AutoNation Ford Torrance responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

November 06, 2021

The dealer worked very well with our unusual circumstances. They kept in regular communication with my dad and myself. They were honest and upfront. After 2 weeks of talking over the phone a More

by Slowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
Nov 08, 2021 -

AutoNation Ford Torrance responded

Hey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 05, 2021

Derek Duarte continues to provide excellent service. It is comforting and reassuring to know and have confidence in an organization, with Derek you’re assured that his knowledge, professionalism and excep More

by richardfsuarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duarte
Nov 06, 2021 -

AutoNation Ford Torrance responded

Hello Richardfsuarez, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Nov 06, 2021 -

AutoNation Ford Torrance responded

Hello Richardfsuarez, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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