AutoNation Ford Torrance

I rec'd a letter to make an appointment for a recall/repair. I called, the appointment was scheduled. The week prior to the appointment I was reminded at least 3 times of the date and time of the recall/repair. I called, the appointment was scheduled. The week prior to the appointment I was reminded at least 3 times of the date and time of the appointment. I arrived 15 minutes early, they were busy. I waited 15 minutes past the scheduled time only to be told the needed parts were not available. So we rescheduled.....lets see what happens... More

AS always Kathy, was a pleasure and professional to conduct business with, got right down to business conduct business with, got right down to business More

Our service advisor, Kathryn, was a pleasure to work with. She was friendly, professional and efficient. The work was done in a timely manner and the vehicle returned nice and clean. with. She was friendly, professional and efficient. The work was done in a timely manner and the vehicle returned nice and clean. More

Relatively small, but irritating. I had asked to have my tires rotated, and was told that it had been done. I had marked my tires and checked the air pressure before I went to the dealer for service. When I tires rotated, and was told that it had been done. I had marked my tires and checked the air pressure before I went to the dealer for service. When I got my truck back, I checked my tires again when I got home. The air pressure had not been brought up to specs, and the tires had not been rotated. Like I said, small but irritating, they even marked the invoice that the pressure had been checked and inflated to proper pressure. More

Kathy and Oscar were real kind people. They know what responsible is. I understand them. responsible is. I understand them. More

Informative and easy to work with. Explained the required repairs and reasonable prices. Also washed the SUV repairs and reasonable prices. Also washed the SUV More

I love this place. Fast and friendly service every time! No pressure sales, and concise answers to all my questions. Very well run dealership. No pressure sales, and concise answers to all my questions. Very well run dealership. More

Ford is the only place I have service my car. My Rep was efficient professional at all times. But this time Manny was exceptional caring respectful professional I was standing outside in the cold he approa efficient professional at all times. But this time Manny was exceptional caring respectful professional I was standing outside in the cold he approached and asked if there was Anything he could help me with explain to him I was waiting for a ride to get back to work immediately he offer to take me I very much appreciate him taking the time to help me. 👍🏽 ⭐️⭐️⭐️⭐️⭐️ For Manny More

Needed an oil changed for my Ford Flex. Service was Great!! Very kind employees and I didn’t have to wait long. Great!! Very kind employees and I didn’t have to wait long. More

Always they welcome their customers and explain all the information, our pleasure always to do service with this location and we will refer any friends and family members information, our pleasure always to do service with this location and we will refer any friends and family members More