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AutoNation Ford Torrance

Torrance, CA

4.5
897 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 897 reviews

December 02, 2021

Very displeased with service. Csp that was reason for service call wasn’t even fixed. Told to call back in February they were over booked. More

by Jen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Dec 06, 2021 -

AutoNation Ford Torrance responded

Hi Jen, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (424) 253-4976. We hope to hear from you soon.

December 01, 2021

AS always Kathy, was a pleasure and professional to conduct business with, got right down to business More

by grhansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlyn, Sydney Thorp
Dec 06, 2021 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 01, 2021

The dealership was really clean and everyone was friendly. Great service helpful from the salesman, finance, and sales manager. More

by RA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonel Brito-Miranda
Dec 06, 2021 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 01, 2021

I rec'd a letter to make an appointment for a recall/repair. I called, the appointment was scheduled. The week prior to the appointment I was reminded at least 3 times of the date and time of the More

by Zach
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jesse
Dec 06, 2021 -

AutoNation Ford Torrance responded

Hi Zach, we are deeply disappointed by your experience at AutoNation Ford Torrance. If you would be willing to give us another chance in the future, please reach out to our General Manager at (424) 253-4976. We would appreciate the chance to turn your experience around. We hope to hear from you soon.

November 29, 2021

Relatively small, but irritating. I had asked to have my tires rotated, and was told that it had been done. I had marked my tires and checked the air pressure before I went to the dealer for service. When I More

by C Hale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Dec 03, 2021 -

AutoNation Ford Torrance responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (424) 253-4976 to discuss what we can do to help.

November 29, 2021

Our service advisor, Kathryn, was a pleasure to work with. She was friendly, professional and efficient. The work was done in a timely manner and the vehicle returned nice and clean. More

by Msims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn
Dec 03, 2021 -

AutoNation Ford Torrance responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 27, 2021

Kathy and Oscar were real kind people. They know what responsible is. I understand them. More

by SJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy and Oscar.
Dec 02, 2021 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 25, 2021

Informative and easy to work with. Explained the required repairs and reasonable prices. Also washed the SUV More

by Ashayre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
Dec 02, 2021 -

AutoNation Ford Torrance responded

Hi Ashayre, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 25, 2021

I love this place. Fast and friendly service every time! No pressure sales, and concise answers to all my questions. Very well run dealership. More

by jruben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom in Service, Sydney Thorp
Dec 02, 2021 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 24, 2021

Needed an oil changed for my Ford Flex. Service was Great!! Very kind employees and I didn’t have to wait long. More

by Lbannura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone, Sydney Thorp
Dec 02, 2021 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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