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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

January 13, 2022

Kept my truck for almost 2 weeks and they said cannot work on it so teansferd to OC dealership . More

by Mosi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Jan 16, 2022 -

AutoNation Ford Torrance responded

Hi, thank you very much for sharing these comments. Please call our General Manager at (424) 253-4976 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

January 13, 2022

They are very friendly and proactive. The service they did was very fast. I was able to pick my car up by 12:00. In my busy schedule this is a big plus. More

by thomas.bisschoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas , Sydney Thorp
Jan 15, 2022 -

AutoNation Ford Torrance responded

Hello Thomas, thank you for your positive review. We're happy to have been of service to you. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Have a great day!

January 13, 2022

We bought a used car from them that rode well in the test drive and looked in good condition from what we could tell under the hood and inside the vehicle. I know Autonation inspects their cars (supposedly), More

by nm5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jasper, Irene, did not get name of finance person
Jan 15, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We are deeply disappointed by your experience at AutoNation Ford Torrance. If you would be willing to give us another chance in the future, please reach out to our General Manager at (424) 253-4976. We would appreciate the chance to turn your experience around. we hope to hear from you. Take care!

January 12, 2022

Good, best service,fast ,no hassle,wifi, car wash,waiting room,cleans,love Ford pass More

by Montiya C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cisneros Jesus
Jan 15, 2022 -

AutoNation Ford Torrance responded

Hello Montiya, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

January 12, 2022

Worst dealership you can ever deal with. I met with a salesman called 'Mohsen' The car was advertised with $21K and it is written on the sticker and their system with $21K. He wanted to sell it to me wit More

by Freddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Jan 15, 2022 -

AutoNation Ford Torrance responded

Hello Freddy, we are deeply disappointed by your experience at AutoNation Ford Torrance. Thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help. We hope to hear from you. Take care!

January 11, 2022

Great service. Always have good service here. Katherine is a pleasure to deal with. Communication is topnotch. More

by Jason L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine
Jan 15, 2022 -

AutoNation Ford Torrance responded

hello Jason, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

January 10, 2022

Great service on my 2109 Ford Ranger. Delivered more than expected. Would recommend to friends. More

by Istrickl9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
Jan 15, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Torrance and we hope to be of service again in the future. Have a great day!

January 10, 2022

Good service by JesseMechanic changed oil, service Good service by Jesse Mechanic changed oil, service check, alignment,cleaned. Serviced here ever since I bought Excellent More

by pwalesky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisnaros, Sydney Thorp
Jan 15, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

January 07, 2022

They were super helpful in getting me the unicorn Maverick. Leo was very conscientious to ensure things went smoothly. More

by gabriele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonel Brito-Miranda, Sydney Thorp
Jan 15, 2022 -

AutoNation Ford Torrance responded

Hello Gabriele, thank you for your positive review. We're happy to have been of service to you. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Have a great day!

January 06, 2022

Danny was great Keeping me informed On my service I am very helpful with purchasing of my car. More

by pgrade04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 15, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk! Have a great day!

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