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AutoNation Ford Torrance

Torrance, CA

4.5
897 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 897 reviews

January 26, 2022

Timely service and good communications, having no issues on maintenance works. Employees are friendly and helpful. More

by Taka-Ok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 29, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2022

Love going to this Dealership/Service. Every time I need help on something or need to ask they always on the help and the service is awesomely good. Me and My Husband always looks for Mr. Tom Noone, he alw More

by J. ELFA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Jan 27, 2022 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

January 23, 2022

Routine maintenance was very easy. I went online for an appointment, assigned a representative and when I parked somebody immediately came out. My service representative came out shortly and told me the ca More

by floridaalferos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Stankus
Jan 25, 2022 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 23, 2022

Not very communicative. Very Slow Work. And Not Very Accommodating. People are courteous but not very helpful. Had my car for 9 days and getting updates was like pulling teeth. Showed little regard More

by brucelev1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessie
Jan 26, 2022 -

AutoNation Ford Torrance responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (424) 253-4976 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 23, 2022

Not very responsive. Left many voicemail, emails to the finance department, but never return my call. More

by chotime
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin Romero
Jan 26, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 22, 2022

I really like working with Jesse. He is a great guy & always helpful and professional More

by Robbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 26, 2022 -

AutoNation Ford Torrance responded

Hello Robbi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

January 21, 2022

A bit of a challenge to reach a service manager sometimes as you have to navigate the phone tree and leave a message, but once connected making appointment was easy and service advisor was professional and h More

by Delamoguido
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Cisneros
Jan 25, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 20, 2022

Very professional staff and purchasing experience during a very complicated time for new car buying. More

by gmonty76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Smith
Jan 22, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 18, 2022

As I was calling different dealerships for the specific vehicle I was looking for, Roy was the salesman that really took care of me and made sure I was informed of the inventory before I drove to their loc More

by jsvag1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy
Jan 21, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 18, 2022

Thank you for the job well done and for taking good care of my car and to Mr. Tom Noone. More

by Fritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Jan 21, 2022 -

AutoNation Ford Torrance responded

Hi Fritz, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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