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AutoNation Ford Torrance

Torrance, CA

4.5
897 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 897 reviews

February 02, 2022

I would rather buy my next truck at a LEMON LOT in Lolita Worst experience ever and I have previously bought 3 trucks from them all cash on haggling bc I believe in customer loyalty on this purchase I was PR More

by cfl90274
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t recall
Feb 07, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

February 02, 2022

They were great with my daughter (a first time buyer). Laid out how everything was going to happen, and explained again anything she didn't understand. Great job in financing with Ab. Thank you for taki More

by Jkino64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer and Ab
Feb 06, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future! Have a great day!

January 31, 2022

Great friendly service, always very happy with service department. My truck comes back clean and sparkling More

by Starads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cecineros
Jan 31, 2022 -

Starads responded

Great Job!!!

January 31, 2022

I've been to this dealership for my Ford Edge service for a long time and they always get it done right and on time. They also washed my car. On my recent visit, my service adviser Jesse took the time to exp More

by sbsoccer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Feb 03, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 30, 2022

Ford dealer is nice and professional. Their service is always fair and on time. They always answer all my questions More

by h2obarefoot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
derrick
Feb 03, 2022 -

AutoNation Ford Torrance responded

Hi, your wonderful feedback and rating mean a lot to us. If you need more help, our team is available to talk -- safe travels!

January 28, 2022

Tom my service representative is first-class. Tom has helped me in the past with my car. If AutoNation Torrance does not promote this man, give him a raise, or both, they could lose such a good man. It More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 01, 2022 -

AutoNation Ford Torrance responded

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 28, 2022

Great service at Ford Auto Nation of Torrance! The service department consultants are helpful and they don't have you waiting around just to check your car in. My overall service department experience More

by portiagentle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duarte
Feb 01, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2022

Well got my car back and it sounded like they fix the brake problem but no it came back the next day! So not impressed with ford it will be my last ford! And your employees act like they are doing me a f More

by crstanford33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know don’t care
Feb 01, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Torrance take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

Feb 01, 2022 -

crstanford33 responded

No thank you!

January 27, 2022

I can count on Auto Nation to take good care of my Ford Edge honestly and effectively. They have honored my warranty and taken care of all problems, large and small, professional and effectively. I love More

by fee.valerie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Marroquin
Jan 31, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 26, 2022

My third car purchased from your dealership and it was my worst experience my salesman offered no insight on my car they did not care about me as a repeat customer all they cared about was making a sale More

by mlfabian2025
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Magdi Jenifer and your used car sales manager
Jan 29, 2022 -

AutoNation Ford Torrance responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Torrance. If you would be willing to give us another chance in the future, please reach out to our General Manager at (424) 253-4976. We would appreciate the chance to turn your experience around.

Feb 02, 2022 -

mlfabian2025 responded

Hello thank you for reaching out to me now would you please take this car off my hands and let me purchase something else

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