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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

February 04, 2022

Big difference with Kathy in the service department. Haven’t had great customer service here in a while. I will definitely be making my future appointments with her. More

by Andre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
Feb 10, 2022 -

AutoNation Ford Torrance responded

Hi Andre, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

February 04, 2022

Excellent service. Service with Jesse is excellent. Consistent, Knowledgeable, friendly service. We will certainly continue being a customer. More

by Futuresunl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
February 03, 2022

I haven’t been to this dealership for a a few years because of prior issues but it now seems as though they have figured out how to do their jobs… More

by JSoldera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy in service
Feb 07, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2022

I am very happy to patronize this dealership with both purchases and service, both entities have been very thorough in working with me… More

by lcalderon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Feb 07, 2022 -

AutoNation Ford Torrance responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2022

I would rather buy my next truck at a LEMON LOT in Lolita Worst experience ever and I have previously bought 3 trucks from them all cash on haggling bc I believe in customer loyalty on this purchase I was PR More

by cfl90274
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t recall
Feb 07, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

February 02, 2022

They were great with my daughter (a first time buyer). Laid out how everything was going to happen, and explained again anything she didn't understand. Great job in financing with Ab. Thank you for taki More

by Jkino64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer and Ab
Feb 06, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future! Have a great day!

January 31, 2022

Great friendly service, always very happy with service department. My truck comes back clean and sparkling More

by Starads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cecineros
Jan 31, 2022 -

Starads responded

Great Job!!!

January 31, 2022

I've been to this dealership for my Ford Edge service for a long time and they always get it done right and on time. They also washed my car. On my recent visit, my service adviser Jesse took the time to exp More

by sbsoccer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Feb 03, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 30, 2022

Ford dealer is nice and professional. Their service is always fair and on time. They always answer all my questions More

by h2obarefoot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
derrick
Feb 03, 2022 -

AutoNation Ford Torrance responded

Hi, your wonderful feedback and rating mean a lot to us. If you need more help, our team is available to talk -- safe travels!

January 28, 2022

Great service at Ford Auto Nation of Torrance! The service department consultants are helpful and they don't have you waiting around just to check your car in. My overall service department experience More

by portiagentle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duarte
Feb 01, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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