Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Torrance
Torrance, CA
891 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 891 reviews
February 14, 2022
Worst sales experience. I have bought over 30 vehicles for my fleet and know the process well. They did not get me a copy of our sales agreement because we signed electron I have bought over 30 vehicles for my fleet and know the process well. They did not get me a copy of our sales agreement because we signed electronically and they added every additional warrantee they could think of without telling me. Total bull! and Illegal! That totalled about $6000 above what the price was supposed to be. Sales manager is a fraud and should not be trusted. I am taking this up with Ford corporate since Autonation Ford of Torrance will not take any phone calls. More
by harmonmak
Employees Worked With
Fasheer. A. Aweda
February 12, 2022
I came in to address a recall. The service department was quick and efficient, and I appreciate the free car wash. And a special bonus was for the first time Fox News wasn't blaring in the waiting room! Yay! quick and efficient, and I appreciate the free car wash. And a special bonus was for the first time Fox News wasn't blaring in the waiting room! Yay! More
by nstarr1111
Employees Worked With
Derrek Duarte
February 09, 2022
As I go off to enjoy my brand-new Ford Maverick, I want to thank Joseph and the AutoNation Ford Torrance team for making this possible!! As a first-time new car buyer, I was naturally very nervous going in to thank Joseph and the AutoNation Ford Torrance team for making this possible!! As a first-time new car buyer, I was naturally very nervous going into my first big purchase. I had heard all of the horror stories from people who had terrible experiences at other car dealerships. At AutoNation Torrance, this was not the case at all! Joseph made the process very easy and enjoyable. I couldn't help but smile throughout the entire experience. His professionalism and positive/upbeat personality alleviated any stress I had going into this. I am pleased to say that I will not be looking any further when purchasing a new car in the future. Thank you again for helping me purchase my dream car :) More
by Dikran
Employees Worked With
Joseph Mistrih
February 08, 2022
1st mechanic tried to sell $1,100 of un needed parts, then the repair was poorly done. I went from a grinding noise in the rear axle to a howling noise in the rear axle. Also, there is a detailed descrip then the repair was poorly done. I went from a grinding noise in the rear axle to a howling noise in the rear axle. Also, there is a detailed description of the work done, that does NOT include installing the gear set I was charged $397.88 + tax for. Finally, I did NOT receive the old parts as requested. When the dealer is open on Tuesday, I will be returning to lodge a formal complaint. More
by drjeffdrjeff1
Employees Worked With
K. Stankus
February 07, 2022
Excellent service. Jesse is great as my service manager. I feel very comfortable dealing with both Jesse and the dealership as a whole. Thanks manager. I feel very comfortable dealing with both Jesse and the dealership as a whole. Thanks More
by wa6nsr
Employees Worked With
Jesse Cisneros
February 07, 2022
I highly recommend AutoNation Ford Torrance. Jason, the service department manager/director/supervisor is polite, attentive, knowledgeable and goes out of his way make sure that your experience is a good service department manager/director/supervisor is polite, attentive, knowledgeable and goes out of his way make sure that your experience is a good one. Derrek is also attentive, knowledgeable and provided great customer service. Always a good experience with the Service Team here!! ") More
by ahrice22
Employees Worked With
Jason Green, Derrek Duarte
February 05, 2022
Jesse Cisneros provided excellent customer service by keeping me informed on status of my vehicle. Well pleased with work performed on vehicle and installation of new tires. keeping me informed on status of my vehicle. Well pleased with work performed on vehicle and installation of new tires. More
by mccameysam
Employees Worked With
Jesse Cisneros
