AutoNation Ford Torrance

I have always had a good experience with AutoNation Ford until this time. I was very disappointed in just one aspect. I had an 11am appointment. I drove in at 1050a. There were 2 cars there before me. I wai until this time. I was very disappointed in just one aspect. I had an 11am appointment. I drove in at 1050a. There were 2 cars there before me. I waited by my car for someone to greet me and let me know what I should do. I was pretty much ignored for 10 minutes. Then one person said “we’ll be with you in a minute”. Another 5 minutes go by. Nothing. Then the same person asked “who is your appointment with?” I told him. He said “he’ll be with you in a minute”. Another 5 minutes. Then the person who my appointment was with (I didn’t know it was him) walked past me to the person who was behind me in line and proceeded to help him. After about 10 minutes I asked someone else and they said my guy would be with me shortly. He never did. Someone else finally helped me and said “I guess I’ll just get thing s started “. Needless to say I was very frustrated. I never picked the person to be my appointment, that is just done randomly. After that everything else was fine. It just left a vey bad taste in my mouth. More

Great products and service provided by everyone. Kathy my service writer was amazing. Juan really took care of my car as if it was his. Thank you everyone! Kathy my service writer was amazing. Juan really took care of my car as if it was his. Thank you everyone! More

Service is near non- existent. You sit and wait 2-3 hours and nothing gets done. I’ve been in 3x for a slow leak.in front right tire since we bought it there. They put the tire in You sit and wait 2-3 hours and nothing gets done. I’ve been in 3x for a slow leak.in front right tire since we bought it there. They put the tire in water for several hours and look for bubbles. High tech! They told me a neighbor must be playing tricks. What?!?!?! More

New IPAD Service had some hiccups, but this new system will be great. My service advisor was great and I was out of there by noon. will be great. My service advisor was great and I was out of there by noon. More

The service is always great! Derek does his best to get us in and out every time. No hassle for what we want done to the car. Derek does his best to get us in and out every time. No hassle for what we want done to the car. More

Took my Mustang GT in for an alignment after getting new tires and Kathy from the Service Department was extremely helpful. Not only did she provide quick service, she provided me with the detailed data reg tires and Kathy from the Service Department was extremely helpful. Not only did she provide quick service, she provided me with the detailed data regarding the alignment and left a voicemail regarding the results, since I was at work. Her great work and superb service will definitely have me going back to Autonation Ford Torrance for service. More

They quickly changed out CMax Battery and washed and clean the inside of my car at no extra charge. Very nice clean the inside of my car at no extra charge. Very nice More

Fast and efficient service care assistance every time I visit Auto Nation located in Torrance visit Auto Nation located in Torrance More

I went without an appointment, but they were so nice to explain and fix my car. I was so happy to go there. explain and fix my car. I was so happy to go there. More

Super accommodating team of professionals! They went out of their way to help me resolve an issue. They went out of their way to help me resolve an issue. More