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AutoNation Ford Torrance

Torrance, CA

4.5
893 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 893 reviews

March 04, 2022

Dealership worked with me on purchasing the store demo when my Bronco order was delayed. More

by ksalas22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph and Yanny
Mar 07, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 04, 2022

I had to bring my ranger in for a recall,they dont have a loaner car. my wife is disabled and I cant leave her for the 4 hours they said it would take to do the repairs this made it very inconvenient for me More

by mamadrt
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
cisneros
Mar 07, 2022 -

AutoNation Ford Torrance responded

Hi Mamadrt, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (424) 253-4976 to discuss what we can do to help.

March 03, 2022

Always happy with my service and staff when I am in the dealership. Professional and friendly, and I feel like I am a “known” family member! More

by Fivemartinos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 05, 2022 -

AutoNation Ford Torrance responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

March 03, 2022

The service and attention to detail was excellent. The time line was also perfect to my repair service. More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Mar 05, 2022 -

AutoNation Ford Torrance responded

Hi Diana, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 03, 2022

Went in for an oil change and recall repair. Everything was done timely and the employees were friendly and knowledgeable. My only complaint is that they took longer than expected to check me More

by eyor16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek Duarte
Mar 06, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 01, 2022

Excellent friendly service and very attentive to our every need of us punctual in your delivery of you car More

by Wili García
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Marroquin
Mar 01, 2022 -

Wili García responded

Perfect car

March 01, 2022

Friendly staff, comfortable waiting room, convenient location. So far every service has been uneventful, but my car is only 1-1/2 years new. More

by wksomers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unk
Mar 04, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2022

I had a 8am appointment and I was there at 7:30 . I was told that I was early and needed to fill out some paperwork which I did and gave it back to service guy that was 7:35 my car sat there till 8:4 More

by AjD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No name
Mar 04, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (424) 253-4976. We hope to hear from you.

March 01, 2022

I didn’t get the service performed that I wanted as the experience was not good. I was told by the scheduling people that I could be scheduled to wait for my car. When I got to the dealership I had to wait More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Mar 03, 2022 -

AutoNation Ford Torrance responded

Hi Nancy, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (424) 253-4976 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

February 28, 2022

I was able to see the car I was interested win from car. com and getbabtestbdrive right away. It was exactly what I was looking for. Danny took care of me and got me going paperwork wise quickly. Took a whil More

by golfshark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 03, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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